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Craig Harrison believes the skilled and confident communicator opens doors, builds new relationships, serves others effectively and enhances one's own leadership. As a manager, consultant, publisher and curriculum developer in Silicon Valley, Craig developed his digital finesse, helping the technical world train and communicate more effectively. His work with a database company, publishing houses and a consulting firm also helped Craig develop his strong customer service orientation. Craig's articles and columns on Customer Service and Communication have appeared in Customer Service Newsletter, The California Job Journal, The Professional Caterer (the National Association of Catering Executives' national magazine), City News (NACE's Northern California newsletter), and The Toastmaster Magazine,and you've read about his Elevator Speech booklet in the San Francisco Chronicle. He writes guest columns for The Motivational Minute and is even an online expert for CloudWise.com and match.com. Craig Harrison was profiled in The Wall Street Journal, interviewed by 60 Minutes, fielded . . . |
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Speech Topics |
Communication Skills, Customer Service, Leadership, Motivation, Teambuilding | |
Travels From |
California | |
Price |
Under $5,000 | |
Videos |
View all available videos. |
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Blog |
Read this speaker's blog. | |
Sample Talks |
Stellar Service: Delivering Top-Drawer Service for Bottom-Line Results The Voice of Customer Service: Delivering Great Telephone Support Turning Customer Service Inside Out (Internal Customer Service) Paying Attention to Retention Mastering E-Comm: Effective E-Mail Communication Dealing With Difficult Customers, Questions and Questioners Teaming With Success: Teambuilding for Call Centers and Help Desks Orchestrating Leadership The Lighter Side of Customer Service / Help Desk Humor |
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