David Ulrich

Dave Ulrich’s professional focus has addressed questions on how organizations add value to customers and investors through both leadership and strategic human resource practices. In the human resource area, he and his colleagues have worked to redefine and upgrade HR. With his colleagues Wayne Brockbank and Jon Younger, he has articulated how the modern HR organization can be organized into shared services, centers of expertise, and business partners (HR Value Proposition). He has also co-directed research on more than 40,000 respondents about the competencies required for successful HR professionals (HR Competencies); in addition, he has helped shape thinking on how to transform HR practices so that they are aligned to customer needs and integrated around organization capabilities (HR Transformation). In the leadership area, Norm Smallwood and Ulrich have worked to focus on the outcomes of effective leadership (Results-Based Leadership); they have also shown how leadership will increase customer share by creating . . .
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