Scott McKain

  • Consultant for the World’s Most Influential Corporations
  • Internationally Renowned Speaker and Teacher of the "Ultimate Customer Experience"
  • Expert Business Strategist

Capturing the ideas that created three Amazon.com #1 business bestsellers, Scott McKain presents cutting-edge ideas with razor-sharp clarity for audiences around the world.

Scott McKain’s latest book, “Collapse of Distinction: Stand Out and Move Up While Your Competition Fails” was named one of the “Ten Best Business Books” of the year by the Miami Herald, Sacramento Bee, and numerous other major publications.

His previous books, “ALL Business is Show Business” and “What Customers REALLY Want” take a groundbreaking approach to assist organizations and professionals deliver what Scott calls the “Ultimate Customer Experience ®.”

He is also the Co-founder and Principal of The Value Added Institute, a think-tank that examines the role of the customer experience in creating significant advances in the level of client loyalty. He has been honored with induction into the "Professional Speakers Hall of Fame" -- and is a member of the "Speakers Roundtable," an elite group of twenty business speakers considered by many to be among the best in the world.

He has served on the Board of Directors of the National Safety Council and the National Speakers Association. He has been named as a “Hoosier Hero” in his home state because of his commitment to youth and philanthropy.

Scott McKain has made several appearances on FOX News Network as an Analyst and Commentator. His platform presentations have run the gamut from the White House lawn with the President in the audience carried live on CNN and NBC's "Today" show...to a remote outpost near the Amazon...all 50 states, seven Canadian provinces...and from Singapore to Sweden...Mexico to Morocco.

From a one-hour keynote and full-day intensive seminars -- to consulting and live online events -- many leading organizations seek Scott McKain to provide the critical education and insight that changes behavior and grows organizations AND people.

To book Scott McKain call Executive Speakes Bureau at 901-754-9404.

See Below for Full Bio

  • Speaking Topics:

    Change, Customer Service, Leadership, Marketing, Motivation, Sales, Teambuilding

  • Travels From:

    Indiana

  • Price:

    $20,000 - $30,000

    Notes on Fees

  • Videos
  • Full Bio
  • Speech Topics
  • Books
  • Testimonials
  • News

Scott McKain Preview

Scott McKain YouTube Intro

Capturing the ideas that created three Amazon.com #1 business bestsellers, Scott McKain presents cutting-edge ideas with razor-sharp clarity for audiences around the world.

Scott McKain’s latest book, “Collapse of Distinction: Stand Out and Move Up While Your Competition Fails” was named one of the “Ten Best Business Books” of the year by the Miami Herald, Sacramento Bee, and numerous other major publications.

His previous books, “ALL Business is Show Business” and “What Customers REALLY Want” take a groundbreaking approach to assist organizations and professionals deliver what Scott calls the “Ultimate Customer Experience ®.”

He is also the Co-founder and Principal of The Value Added Institute, a think-tank that examines the role of the customer experience in creating significant advances in the level of client loyalty. He has been honored with induction into the "Professional Speakers Hall of Fame" -- and is a member of the "Speakers Roundtable," an elite group of twenty business speakers considered by many to be among the best in the world.

He has served on the Board of Directors of the National Safety Council and the National Speakers Association. He has been named as a “Hoosier Hero” in his home state because of his commitment to youth and philanthropy.

Scott McKain has made several appearances on FOX News Network as an Analyst and Commentator. His platform presentations have run the gamut from the White House lawn with the President in the audience carried live on CNN and NBC's "Today" show...to a remote outpost near the Amazon...all 50 states, seven Canadian provinces...and from Singapore to Sweden...Mexico to Morocco.

From a one-hour keynote and full-day intensive seminars -- to consulting and live online events -- many leading organizations seek Scott McKain to provide the critical education and insight that changes behavior and grows organizations AND people.

To book Scott McKain call Executive Speakes Bureau at 901-754-9404.

The Collapse of Distinction

How does a professional - or even an entire organization - deal with the phenomenon that Scott McKain calls "the collapse of distinction?" There are three ominous factors that pull every company back to the pack like a magnet. Without understanding these "destroyers of differentiation," a voyage on the "sea of sameness" is inevitable. Next, visionary companies and colleagues seek to become distinct. In this compelling presentation, McKain reveals the Four Cornerstones of Distinction and how to stand out and move up through the creation of the Ultimate Customer Experience!®

What Customers Really Want

Based upon McKain’s #1 best-selling business book (Amazon.com and 800-CEO-READ), this program addresses the Six Disconnections between what customers crave versus what most organizations offer.

ALL Business Is Show Business

Scott McKain's "ALL Business Is Show Business" is a total business philosophy that impacts how your organization can be more effective as you sell and serve your customer, and as you manage and motivate employees.

Change

It is difficult to keep up and thrive during these changing times. With experience in both business and entertainment, Scott McKain has developed a unique concept: ALL businesses need to apply the techniques used by show business in order to create compelling experiences in today's culture.

Sales

The qualities needed to establish leadership in the field of sales have changed. Scott McKain—one of the nation's leading communicators and member of the Professional Speaker's Hall of Fame—has developed the unique doctrine that will show you how.

Customer Service

In today's marketplace, a quality product or service is no longer enough to grab the customer's attention or guarantee repeat business. Customers now demand to be knocked out, amazed and astounded, every time they do business with you—or they will do business elsewhere!

Leadership

Directors on the set are responsible for "calling the shots." Yet, they also must integrate the differing personality styles and interests of people as varied as the actors to the technicians. A similar challenge is apparent in today's business culture. How do you get your people to execute the vision? This program will show you how.

Communication Strategies

Overnight delivery, fax, email, video conferencing, and internet—all important means of communication in today's high-tech world. However frequently, good old-fashioned verbal communication falls by the wayside and we fail to get our message across. In this fun yet informative presentation, Scott McKain takes a look at how we communicate and why we often don't communicate as well as we might think!

Cisco

The only speaker in the history of our company to have received a perfect score from EVERY attendee at our most important global partners event. We’ve booked the leading speakers in the world. Scott McKain received the highest ratings of all.

Nationwide Insurance

“The response from our agents has been fantastic and you definitely have built a loyal following with our group.”

Connecting Point Marketing

"I cannot tell you how much enthusiasm you generated. You were the hit of the event!”

SOITRON

"Thank you for providing us an opportunity to meet with you, to listen to your outstanding presentation and to work with you. It was indeed a matter of great pride for us…"

BMW

“It is not often I will make such a recommendation, but in this case I feel it is very much worth it – so if you are thinking about an event to reinforce the Customer Focus and get a new angle on the topic, then I can only recommend that you get in touch with Scott.”
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    Camden National Bank
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    Applied Materials
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    First Midwest Bank
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    Cregger Company
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    IBM
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    National Apartment Association
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    West Virginia Tourism
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    Arizona Hospital and Healthcare Assn.
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    Schneider Electric
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    ICMI
  • Thank you to both of you for everything surrounding Mr. Will as our special guest. I suspect, soon, I will be in touch regarding our next event. 
    Oxford Financial
  • "I shared with Kaplan [Mobray] that I had never had this type of experience with ANY vendor I have worked with in the past. Your responsiveness to urg...
    Gates Corp.
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    North Carolina Hospital Association
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    Wisconsin Hospital Association
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    Capitol One
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    Milliman
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    Ohio Hospital Association
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    CoreLogic
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    Novo Nordisk
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    National Association of the Blind
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    FedEx
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