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Harvey Mackay, Customer Service Speaker

Harvey Mackay

    Nationally Syndicated Columnist, Speaker and New York Times #1 Bestseller
Fee Range

$20,000 - $30,000

Travels From

Minnesota

Harvey Mackay Appears On Larry King Live

Harvey Mackay Appears On Larry King Live

Harvey Mackay is the author of the New York Times #1 bestsellers Swim With The Sharks Without Being Eaten Alive and Beware the Naked Man Who Offers You His Shirt. Both books are among the top 15 inspirational business books of all time, according to the New York Times. In total, Harvey’s books have sold 10 million copies worldwide, been translated into 37 languages and sold in 80 countries.Harvey is a nationally syndicated columnist for United Feature Syndicate, whose weekly articles appear in 52 newspapers around the country, including the Chicago Sun Times, Rocky Mountain News, Orange County Register, Minneapolis Star Tribune and Arizona Republic.

He also is one of America’s most popular and entertaining business speakers. Toastmasters International named him one of the top five speakers in the world.

At age 26, he purchased a small, failing envelope company in 1959 which has grown to a $100 million business employing over 600 people. MackayMitchell Envelope Company is one of the nation’s major envelope manufacturers, producing 25 million envelopes a day. As chairman, Harvey’s philosophy is engrained in the company, beginning with its motto: Do what you love, love what you do and deliver more than you promise.

Harvey is a graduate of the University of Minnesota and the Stanford University Graduate School of Business Executive Program. He is an avid runner and marathoner, and former #1 ranked tennis player in Minnesota.

He currently sits on the board of the Minnesota Orchestra and is a former director on Robert Redford’s Sundance Institute and the University of Minnesota Carlson School of Management. He has been a guest lecturer at various universities and business schools, including Harvard, Stanford, Michigan, Cornell, Wharton and Penn State.

Central to Harvey’s business, and to his books, is the ability to stay competitive in the often cut-throat world of business, to ‘swim with the sharks’, without sacrificing one’s personal integrity or doing it at the expense of other people. He does this by focusing on building strong relationships with both customers and employees.

In fact, Harvey is a master of networking. He believes most people make the mistake of only turning to their network when they need it; for example, when they’re looking for a new job. Harvey says that networking is a lifelong practice that provides you with new knowledge and experiences, job security, expanded financial reach, and the strength of the group. The secret to maintaining a great network is, above all, knowing the value of the personal touch.

In spite of his hectic schedule, Harvey still finds plenty of time for family and fun. He’s an avid golfer (11.4 handicap) and recently won the Super Senior Men’s Championship at his home club in Scottsdale!
He and his wife, Carol Ann, have been married over 45 years, and enjoy spending time with their nine grandchildren. They are avid travelers, taking an annual trip to Italy, and planning upcoming tours of China and Africa. To book business speaker Harvey Mackay call Executive Speakers Bureau 901-754-9404.

Networking

  • Your Networking Report Card
  • The Biggest Networking Mistakes

Long-Term Relationships

  • The Mackay 66™ for Customers
  • The Mackay 12Ps Competitive Profile

Job Interviews

  • The Mackay Sweet 16 Job Finder; Einstein's 20
  • The Mackay 22™: After the Interview

Public Speaking

  • Mackay's 35 To Stay Alive

Leadership

  • The Mackay 33™ for Managers
  • The Mackay 33™ for Employees

Publishing

  • Publish Or Bust

Outsell, Outmanage, Outmotivate and Outnegotiate Your Competition

  • From his experience as a Minneapolis entrepreneur and prominent community leader, Harvey offers powerful and compelling advice on how to outsell, outmanage, outmotivate and outnegotiate your competition, offering tips on salesmanship, customer service, leadership, management and negotiation. He will take you into shark-infested waters, throw you a life preserver and help you leave the competition in the wake. 

(Note: Harvey can tailor his speech to cover your specific needs or theme -- be it leadership, teamwork, coaching, networking, building long-term relationships, or whatever.)

Speaking Topics:

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