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Speaker Highlight | Matt Dixon

Karen Viotti
Thursday, Feb 27, 2020

Sales Motivational Speaker Matt Dixon 

A seasoned business researcher, Matt Dixon has been involved in dozens of original quantitative and qualitative research studies on topics ranging from customer experience strategy to customer service and sales effectiveness. Matt is a sought-after speaker and advisor to management teams around the world, having presented at a wide range of industry conferences and executive teams around the world.

Through his research studies, Matt and his team found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one - The Challenger - delivers consistently high performance. This led Matt and his colleagues to write the #1 best-seller The Challenger Sale. They argue that instead of bludgeoning customers with endless facts and features about their company and products, Challengers are assertive, pushing back when necessary and taking control of the sale.

In The Effortless Experience, Dixon and his team turn their research and analysis to a new, vital business subject—customer loyalty—and once again turn the conventional wisdom on its head, producing one of the most influential books ever to be published in the customer experience and customer service space.

Vice President Customer Experience, ACI Worldwide

“Matt was the ultimate professional in working with us beforehand to tailor his presentation to fit the context of our customer conference. The presentation itself was provocative, entertaining and was a big hit with our customers. He also gave us plenty of food for thought internally as we grow our Customer Experience and Customer Success programs.”

If you are interested in learning more about what Matt Dixon can offer to your leadership team or salesforce, contact Executive Speakers Bureau at (901) 754-9404 to check his fees and availability. 

 

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