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Managing Generational Differences in the Workplace — Hannah Ubl and Lisa Walden Weigh In

Miranda Young
Thursday, Dec 19, 2024
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Creating a cohesive culture in the new multi-generational workplace has become a universal challenge, yet it’s more important than ever. If you belong to the Millennial or Gen Z demographic, you’ve probably even seen Tik Tok or Instagram skits poking fun at the generational divides in communication and collaboration in the workplace. If you’re Gen X or a Boomer, this reference to niche pop culture might be one of the many times you’re really feeling that divide. 

Hannah Ubl and Lisa Walden, two dynamic and sought-after keynote speakers, are experts in company culture and helping teams like yours bridge this divide to help foster a more inclusive and symbolic workplace dynamic. As co-founders of Good Company Consulting, Ubl and Walden are devoted to helping companies redefine workplace culture through practical strategies that embrace and celebrate diversity across generational lines. Together they bring fresh insights and transformative ideas to organizations big and small that have the potential to redefine how companies function, fostering environments where every generation feels valued and understood.

Good Company Consulting: Expert Backgrounds 

Hannah Ubl is an expert in multigenerational dynamics and organizational change. She is known for transforming scientific approaches to human behavior into real-world applications and strategies. Throughout her career, Ubl has developed an in-depth understanding of what drives individuals across generations, focusing on how positive workplaces impact the bottom line. Her ability to analyze complex organizational structures and offer strategic solutions has made her a highly regarded speaker and consultant on corporate culture transformation.

Her counterpart, Lisa Walden, is a speaker, author, and cultural strategist with expertise in cultivating inclusive, engaging work environments. Walden’s background in communications has honed her skill in addressing challenges arising from communication barriers in multigenerational settings. Known for her engaging style and ability to translate theory into practical tools, Walden has become a go-to voice for companies looking to reshape their workplaces to be more resilient and adaptable.

The Power of Generational Understanding in the Workplace

The core of Ubl and Walden’s work revolves around understanding what makes each generation tick and how their distinct values and experiences shape their professional behavior. Through insightful keynotes and consulting sessions, they shed light on the generational quirks that can drive coworkers crazy — like Gen Z’s preference for constant feedback versus Baby Boomers’ desire for autonomy. Their sessions reveal why these differences exist (a longing for mentorship from the youth, a hope for a better work/life balance, etc), but more importantly, how organizations can create structures that allow everyone to thrive.

Both Ubl and Walden emphasize that generational misunderstandings aren’t just personal conflicts; they are a broader business challenge that affects all industries and all teams. Companies with unresolved generational differences may see lower productivity, higher turnover, and a fractured culture that leads to less creativity and collaboration. By addressing these issues with curiosity instead of judgment, Ubl and Walden help organizations break down barriers and replace confusion with collaboration, ultimately contributing to better business practices. 

Turning Generational Frustration into Fuel for Innovation

Ubl and Walden also challenge companies to go beyond merely tolerating generational differences. Their philosophy is that these differences, when understood and managed effectively, can actually fuel innovation and growth. By embracing the diverse viewpoints that each generation brings to the table, companies can spark creative ideas and new ways of thinking in fellow teammates. In fact, their teachings include that it’s not just about getting along; it’s about leveraging the very differences that once seemed frustrating to create a more innovative and resilient workplace.

They often reference case studies of companies that have successfully harnessed generational diversity to drive innovation. For example, they describe how tech-savvy Gen Z employees can work alongside more experienced Baby Boomers to streamline technology in ways that make it more user-friendly for all. By working together, employees learn from one another, expanding their skills and broadening the company’s collective expertise. Ubl and Walden’s passion for turning intergenerational friction into collaboration is at the heart of their speaking engagements, and it’s this outlook that resonates so deeply with audiences.

Transforming Workplace Culture through Communication

Communication is another central theme of Ubl and Walden’s work. They emphasize that misunderstandings often stem from differing communication styles between generations. For example, while older generations might prefer in-person meetings or phone calls, younger generations rely heavily on digital messaging platforms. In their keynotes, they address the impact of communication gaps on productivity and morale and provide tools for creating inclusive environments where everyone feels heard.

Ubl and Walden also tackle the topic of feedback, which can be a sensitive area for some employees. For instance, Millennials and Gen Z often prefer frequent, informal feedback, while Gen X and Baby Boomers have been accustomed to expecting formal reviews. These experts provide a framework for feedback that considers the needs and expectations of all employees, encouraging constructive conversations that build trust and enhance performance.

The Future of Work and Navigating Change

Topics such as remote work, digital transformation, and evolving employee expectations are central to Ulb and Walden’s expertise. In their sessions, Ubl and Walden inspire companies to reimagine their cultures with a forward-thinking perspective. They encourage leaders to foster adaptability in their teams, emphasizing that change is not just inevitable but an opportunity for growth. By helping companies build cultures that are agile and open to change, they position organizations to be resilient in the face of future challenges.

Cultivating Employee Wellbeing and Mental Health

Beyond generational management, Ubl and Walden are deeply committed to fostering employee well-being and mental health. They recognize that while every generation faces unique challenges, stress and burnout are universal. Their approach to mental health is holistic, advocating for policies that address both the personal and professional needs of employees. In their presentations, they provide actionable strategies for leaders to support their teams, build resilience, and ultimately create a workplace that people are excited to be part of.

A Comprehensive Approach to Building Inclusive, Resilient Corporate Cultures

For companies looking to invest in building an inclusive, dynamic culture, Ubl and Walden’s sessions offer invaluable guidance. Whether you’re seeking to resolve intergenerational conflict, foster open communication, or create a culture of well-being, these speakers provide the insights and inspiration needed to drive meaningful change.

Executive Speakers Bureau is here to connect your organization with these two industry thought leaders. Contact us today to bring Hannah Ubl and Lisa Walden’s expertise to your next conference, seminar, or corporate event, and experience firsthand the transformative power of a cohesive, inclusive workplace culture.

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