901-754-9404
My List0

We've now made it easier for you to research and save your favorite keynotes speakers. Click on the + sign to add a speaker to your Speaker List and email your favorites to colleagues and friends.

Blake Morgan Speaker

Blake Morgan

    • Customer Experience Futurist
    • Ranked as ICMI’s Top 50 Thought Leaders To Follow on Twitter In 2016, Clarabridge’s #1 Social Customer Service expert to follow and Customer Gauge’s top 20 customer experience experts in follow in 2017.
    • Adjunct Faculty at the Rutgers Executive Education MBA Program
Full Bio
Fee Range

$20,000 - $30,000

Travels From

California

Blake Morgan - Keynote Speaker - Speaker Reel

Blake Morgan - Keynote Speaker - Speaker Reel

Customer Experience Speaker Reel

Customer Experience Speaker Reel

Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Her second book is called “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business” (HarperCollins). Her first book was “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.” She has worked with Comcast, Allstate, Genentech, Accor Hotels, Accenture, Adobe, Parker Hannifin, Ericsson, Verizon, Omron and more. Blake is a guest lecturer at Columbia University as well as adjunct faculty at the Rutgers executive education MBA program. Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She lives in the Bay Area with her husband, daughter and their two dogs.

 

The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business 

Based on her new book (HarperCollins), learn how to adopt 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future

 

More Is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences

Based on her first book, the phrase “less is more” may be true about many things, but it’s not true when it comes to customer experience. Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before.

Speaking Topics:

Related Speakers

Ken Futch, Motivation Speaker

Ken Futch

Motivational and Humorous Keynote Speaker & Author

Joseph Michelli Speaker

Joseph Michelli

Author of The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary

Steve Farber Speaker

Steve Farber

Extreme Leadership

Mark Zandi, Business Trends Speaker

Mark Zandi

Chief Economist and Co-founder of Moody's Economy.com

Larry Chase, Future Speaker

Larry Chase

Author and Speaker

Jay Acunzo

Jay Acunzo

Author of Break the Wheel

Martha Rogers, Communications Speaker

Martha Rogers

Founding Partner

Brian Lansing, speaker

Brian Lansing

Former In Arena Host/Emcee at Minnesota Timberwolves

Craig Newmark, Customer Relations Mgmt Speaker

Craig Newmark

Founder of Craig's List

Vinny Troia, Cybersecurity Speaker

Vinny Troia

Information Security Expert

Kate Ancketill, Speaker

Kate Ancketill

Expert in Innovation  

Greg Lindsay, innovation speaker

Greg Lindsay

Expert on Globalization

Reviews

Testimonials

"I've worked with Richard and ESB for many years and he's always able to deliver for us. He works hard to meet your speaker goals within the ..

Chem Dry

"Angela is the best!!! I can always count on her honest feedback about speakers. She helps me look like a hero to my company!"

Testimonials | Medtronic | Executive Speakers

"ESB continues to deliver great options for us as we plan our event each year."

Testimonials | Arkansas Heart Hospital | Executive Speakers

“I am banging my head against the wall right now for all the times I have done this without using Executive Speakers Bureau. This ..

Clorox Client

"The conference was an immense hit – we certainly raised the bar in our company on how conferences are planned and executed. You and yo..

Testimonials | Benchmark Global Hospitality | Executive Speakers

"Johnny Cupcakes was a hit last night! Thank you both so much for all of your assistance through this process, it has been such a positi..

Johnny Cupcakes | Testimonials | Executive Speakers

"You all were awesome to work with and helped make my life easier when planning these events. Thanks so much!” 

 

Testimonial

"Thanks so much for working on this engagement with us. It’s been a very pleasant experience. We will definitely include ESB in our sea..

Testimonial

"They have booked me to speak at events for over a decade and their professional approach and client focus is unmatched in the industry. I am..

Garrison Wynn, Sales Speaker

"Thank you, both, for making last night possible! You have been such a Joy to work with and I appreciate everything you did for us! I can't s..

Salvation Army
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call to discuss how we can you help find the right speaker(s) for your organization.

Get Ideas in 1 hour or less

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in one hour or less.

Please fill in information below