Dr. Bryan Sexton has captured the wisdom of frontline caregivers through rigorous assessments of safety culture, teamwork, and workforce resilience. His research instruments have been used around the world in over 3000 hospitals, in 30 countries. His current R01 grant from NIH is a randomized clinical trial of resilience training. He has studied teamwork, safety and resilience in high risk environments such as the commercial aviation cockpit, the operating room, and the intensive care unit, under funding from NIH, NASA, AHRQ, Robert Wood Johnson Foundation, Swiss National Science Foundation, and the Gottlieb Daimler and Karl Benz Foundation.
With specializations in organizational assessment, teamwork, survey development, and quantitative methods, he spends his time teaching, mentoring, conducting research, and finding practical ways of getting busy caregivers to do the right thing, by making it the easy thing to do. He has found that results across industries, work settings, shifts, professions, and countries highlight a great deal about reliability in high risk environments – specifically, “you are better off changing the situation, than trying to change human nature.”
Prevalence & Severity of Burnout: Workforce Resilience as Care Quality
Burnout is increasingly common, compromises clinical and operational outcomes, and is treatable. In this session we will demonstrate what happens in our heads when we get burned out.
Measuring and Understanding Health Care Worker Resilience, Work Life Integration, and Burnout
The absence of something bad (burnout) is not the same as the presence of something good (resilience). Here we will demonstrate the links between well-being metrics and show how they vary at the individual and the work setting level. Your burnout may have more to do with your colleagues than you thought…
Enhancing Resilience: Three Good Things
The most popular of our resilience tools is back this month. This simple, enjoyable and remarkably effective tool can be used for 10-15 days, with measurable improvements across a variety of resilience metrics that endure for over a year.
Science of Wow: Cultivating Awe and Wonder as a Resilience Strategy
A feast for the eyes, this highly visual and image-driven webinar summarizes and demonstrates the benefits of the emotion of awe, including increased life satisfaction, greater sense of meaning, and a desire to connect with others.
Positive WalkRounds: Leader Rounding to Identify What is Going Well – Links to Quality, Culture and Workforce Resilience
Here we discuss an institutional intervention to enhance workforce resilience. We will demonstrate traditional WalkRounds to identify deficits, vs positive WalkRounds to identify bright spots, and how each contribute uniquely to quality and safety – but also to workforce resilience.
If Culture Eats Strategy for Lunch, Burnout Eats Culture for Breakfast: New Evidence About the Contagion Effect of Burnout and Impact on Safety Culture
Safety Culture is the context of care delivery in every work setting, and is linked to a wide array of clinical and operational outcomes. In today’s healthcare environment however, burnout does a significantly better job of predicting those same (and more) outcomes. Moreover, burnout varies significantly at the group level – a contagion effect that we will demonstrate during this session.
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