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Jim Cathcart, Customer Service Speaker

Jim Cathcart

    High-Value Relationships Expert!
Full Bio
Fee Range

$15,000 - $20,000

Travels From

California

Jim Cathcart - Speaker Legends

Jim Cathcart - Speaker Legends

Jim Cathcart - "The Purpose of Selling"

Jim Cathcart - "The Purpose of Selling"

How to believe in yourself: Jim Cathcart at TEDxDelrayBeach

How to believe in yourself: Jim Cathcart at TEDxDelrayBeach

Chosen one of the Top Sales Influencers of 2014 by Top Sales World Magazine based in London & Paris. In December of 2012 Jim Cathcart was inducted into the Sales & Marketing Hall of Fame in London, England. This is in addition to his existing Speaker Hall of Fame listing.

His TEDx video is in their Top 1% worldwide with over 180,000 views in the first year.

For five years in a row Jim Cathcart has been selected as one of the Top 5 Speakers on Sales & Service in an online survey of over 14,000 people. With over 39 years of professional speaking around the world, Jim Cathcart is one of the best known and most award-winning motivational speakers in the business. He has delivered more than 3,000 presentations to audiences in every state of the US, most provinces of Canada and countries from Scotland to Singapore. Some of his most recent international engagements were for thousands of business leaders in Bali, Indonesia; Toulouse, France; Bogota’, Colombia; Costa Rica; Panama;  Warsaw, Poland; Santiago, Chile  and Macau, China! A business strategist, psychological researcher and philosopher at heart, Jim is also a down to earth regular guy. He has worked in warehouses, driven trucks, sold donuts door to door, been a bank teller, plays guitar in night clubs and pubs, and has toured much of the world on a motorcycle.

A TV interviewer said, “Jim Cathcart is what ‘Fonzie’ would have been if he’d gone to business school.” (Millennials are asking, “Who is Fonzie?”) Jim was an insurance agent for many years, an Army officer and a bill collector who, while in his twenties, had to repossess log trucks in the mountains of northern Arkansas. From this varied background he decided in 1972 to become an authority on the subject of motivation and through decades of dedication, study and hard work, he made it happen.

Who has hired Jim as their speaker? Brace yourself, this list is longggggg! Client List by Industries.

After hearing Earl Nightingale on the radio one day in 1972, Jim was inspired to change his life. While working as a government clerk in the Housing Authority he determined to learn psychology and master the process of self-improvement. Through years of fanatical dedication to this quest he learned new skills, became a certified trainer for a variety of programs, read stacks of books, attended countless seminars and volunteered thousands of hours to civic organizations. In this process he moved from clerk, to manager, to sales person, to leader, to trainer, to author and professional speaker.

Today he is listed in the professional Speaker Hall of Fame, is a recipient of the prestigious Golden Gavel Award (along with Earl Nightingale, Art Linkletter, Zig Ziglar and many others), has been the president of the National Speakers Association and received the Cavett Award for a lifetime of service. He has authored 16 books and scores of recorded programs. In 2007 he was listed as one of The Top 100 Minds on Personal Development by Leadership Excellence magazine. The San Diego chapter of the National Speakers Association renamed their member of the year award “The Jim Cathcart Service Award” and the Greater Los Angeles chapter gave Jim the Lifetime Achievement Award in 2003. In 2008 he was inducted as one of the “Legends of the Speaking Profession.” And in 2010, 2011, 2012, 2013 & 2014 he was selected as one of the Top 5 Sales & Customer Service Speakers by Speaking.com in an online survey of over 13,000 people. Now he adds the Sales & Marketing Hall of Fame to his accolades!

Jim Cathcart is an active motivational speaker and prolific author plus an executive coach to numerous high-achievers. In his personal time he plays Rock n Roll guitar in clubs, rides his motorcycle on the twistiest roads he can find and runs the trails of the mountains near his home at least twice each week. He’s a proud parent and grandparent and an active civic leader. He is an Artist in Residence for High Point University and serves on the Dean’s Advisory Council to the School of Management at California Lutheran University. His messages can be seen daily on TSTN.com and he does radio interviews almost every week.

To book Jim Cathcart call Executive Speakers Bureau at 901-754-9404.

Motivation
Intelligent Motivation for a Challenging World

Knowledge and Skill will not win the day, but Confident Action can change your world. Learn how to increase your drive, strengthen your discipline, and sustain the action that is needed to succeed. Intelligent Motivation (tm) is determining what is important, identifying what action is needed, and doing what is necessary to generate and sustain that action until your desired outcome is achieved. It is Conscious, Objective, Intentional & Relentless Action on Vision, Focus, Standards, Meaning, Agreements, Measures & Rewards. In this program, Jim will teach you how to inspire vision, take focused action, create firm standards, make your work more meaningful, develop clear agreements, accurate measures, and appealing rewards.
 
Relationship SellingThe Eight
Competencies of Sales Excellence

We need to rethink how we connect with our customers and suppliers, before our competition does. When Jim Cathcart wrote the book Relationship Selling it was considered revolutionary. Today it is considered standard practice. This presentation shows you what to listen for, how to be natural in your selling style, and how to connect with the underlying elements in buying psychology that most people never heard of.

Self-Leadership
Rethinking Ourselves For a New Era

"If you can't lead yourself, please don't lead others." The most popular methods of leadership, management, sales and service delivery are already dangerously out of date. New technologies require new ways of thinking. Every day another standard practice becomes obsolete. To continue to grow and thrive we must learn to constantly Rethink: our markets, our systems, our relationships, our strategies and ourselves. This presentation combines stories, visuals, research and audience interaction to dramatically improve the way we think and act.

Helping People Grow
The Acorn Principle 

Every person can be very good at certain things, but most people don't know what those things are. Jim shows people how to find and grow their natural strengths so that they can always be self-motivated. Based on nine years of psychological research into personal effectiveness. A fascinating exploration of what makes us who we are, and how to use it.

Lifetime Customer Loyalty
The Grandma Factor

When you find meaning in what you do, you bring value to what you do. Everyone knows how to provide good service; our challenge is getting them to want to. The real magic in customer service comes from discretionary efforts, when people go beyond their job description. This presentation focuses on the ways systems, strategies, standards and relationships impact service. Jim teaches building your clientele through "Up-Serving".

Speaking Topics:

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