My List0

We've now made it easier for you to research and save your favorite keynotes speakers. Click on the + sign to add a speaker to your Speaker List and email your favorites to colleagues and friends.

Michael Vickers, Customer Service Speaker

Michael Vickers

    One of North America's Leading Sales Speakers
Full Bio
Fee Range

$7,500 - $10,000

Travels From


Michael Vickers: Sales & Marketing Speaker

Michael Vickers: Sales & Marketing Speaker

Michael in Action

Michael in Action

Michael Vickers Demo Video

Michael Vickers Demo Video

Michael Vickers, more than any other sales speaker, has mastered the art of influence—and he has a rare ability to translate that mastery into practical, powerful techniques anyone can use. Full of valuable anecdotes, applicable advice and useful tools, Vickers helps literally thousands of professionals every year grow individual and organizational performance.

A popular sales speaker, entrepreneur and educator, Michael Vickers—as per the title of his acclaimed book—can help you "Become Preferred," and outsell your competition, every time. In his energetic keynotes, he shares his state-of-the-art strategies and tactics to help you out-service your competitors and become the "Preferred Provider" of your products or services. His sessions are educational, intimate and unabashed; his stories are hilarious, his enthusiasm is boundless, and he is relentless in his message that success is available to everyone.

A ceaseless innovator, Michael Vickers constantly researches leading companies in search of best practices, and distills their experiences for his audiences. Summit Learning Systems, his training organization, brings leading-edge offerings to his clients across North America, in sectors such as energy, financial services, health care, IT, insurance, manufacturing, and real estate. His book, Becoming Preferred, is a must-read for many sales-drive organizations. 

1. Becoming Preferred: How to Outsell and Outposition the Competition

Based on Michael's bestselling book, Becoming Preferred, this presentation teaches leading-edge strategies and tactics that will help you outsell your competition. This program will help place you and your company in the preferred position every time.

This popular keynote will teach your audience how to:
-Become the "emotional favourite" in the markets you serve
-Bring "distinctive value" to your customer base
-Deliver "high touch" in a "high task" market
-Insulate your customers from "competitive erosion"
-Overcome "price resistance" with the five customer values

2. Staying Preferred: Up-level the Brand Experience

As the follow-up to Michael's best-selling book and keynote, Becoming Preferred, this presentation teaches leading-edge strategies and tactics that will help you out-service your competition. This program will help you insulate your customers from competitive erosion.

This popular program will teach your audience how to:
- Identify and up-level customer touch points
- Bring service-based "distinctive value" to your customer base
- Increase customer satisfaction with "high touch" strategies
- Create a customer-focused culture that is sustainable
- Grow your business with "Customer Advocacy"

3. Dance of the Rainmaker: How to Get a Bigger Piece of the Pie

This program will give your sales professionals an innovative methodology that will set them apart from the competition. Your team will learn the tactics and strategies that top performers use to become the "preferred provider" in the markets they serve.

This popular program will teach your sales professionals how to:
- Identify and gain access to top decision makers
- Create a sales process that builds trust
- Create and ask "high value" questions
- Shorten the sales cycle with "make sense solutions"
- Increase productivity with the 21st Century Time System

4. Persuasion: The Art & Science of Influence

Ethical persuasion requires an understanding of the true needs and desires of the person you are persuading, understanding their criteria for action and presenting information in a way that is congruent with their desires.

This popular program will teach your audience how to:
- Become the preferred provider by activating seven psychological triggers
- Position your products benefits for maximum impact and value
- Structure your message to the buyer's side
- Make you and your company the "emotional favourite"

Speaking Topics:

Related Speakers

Niki Lee

Niki Lee

Managing Partner at Tasman

Shawn Harper, Sports Speaker

Shawn Harper

Former Professional Football Player Turned Inspirational Speaker.

Mark Victor Hansen, Personal Growth Speaker

Mark Victor Hansen

Business Thought Leader who empowers audiences to become better leaders and entrepreneurs

Linda Alvarado, Speaker

Linda Alvarado

First Hispanic MLB Franchise Owner

Katherine Eitel, Inspiration Speaker

Katherine Eitel

Helps Businesses and Individuals Improve Personal Performance and Access Their Full Potential

Tim Sanders, Speaker

Tim Sanders

CEO of Deeper Media

T. Scott Gross, Management Speaker

T. Scott Gross

Author and Keynote Speaker

Bill Bachrach, Speaker

Bill Bachrach

Creator of the Values-Based Financial Planning turn-key business model 

Bill Curry, Overcoming Adversity Speaker

Bill Curry

Famous College Football Coach

Michael Lee, Generation X Speaker

Michael Lee

Marketing Guru on Selling to People From Diverse Cultures

Mark Bonchek Speaker

Mark Bonchek

Social Media & Digital Marketing Expert

Kirk Weisler, Speaker

Kirk Weisler

Referred to as “People Whisperer” 



"What stands out about the times I have worked with Executive Speakers Bureau is their lightning-fast response time. ESB’s account exec..

Keynote Speaker

"I've worked with Richard and ESB for many years and he's always able to deliver for us. He works hard to meet your speaker goals within the ..

Chem Dry

"Angela is the best!!! I can always count on her honest feedback about speakers. She helps me look like a hero to my company!"

Testimonials | Medtronic | Executive Speakers

"ESB continues to deliver great options for us as we plan our event each year."

Testimonials | Arkansas Heart Hospital | Executive Speakers

“I am banging my head against the wall right now for all the times I have done this without using Executive Speakers Bureau. This ..

Clorox Client

"The conference was an immense hit – we certainly raised the bar in our company on how conferences are planned and executed. You and yo..

Testimonials | Benchmark Global Hospitality | Executive Speakers

"Johnny Cupcakes was a hit last night! Thank you both so much for all of your assistance through this process, it has been such a positi..

Johnny Cupcakes | Testimonials | Executive Speakers

"You all were awesome to work with and helped make my life easier when planning these events. Thanks so much!” 



"Thanks so much for working on this engagement with us. It’s been a very pleasant experience. We will definitely include ESB in our sea..


"They have booked me to speak at events for over a decade and their professional approach and client focus is unmatched in the industry. I am..

Garrison Wynn, Sales Speaker
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call to discuss how we can you help find the right speaker(s) for your organization.

Get Ideas in 1 hour or less

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in one hour or less.

Please fill in information below