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Jim Harris, Customer Service Speaker

Jim Harris

    • Disruptive Innovation & Organizational Change Expert
Full Bio
Fee Range:

$15,000 - $20,000

Virtual Fee: Please Inquire
Travels From

Canada

Disruptive Innovation

Disruptive Innovation

Jim Harris is one of North America’s foremost management consultants, public speakers, authors and thinkers on change and leadership.

He has 20 years experience as a professional speaker and consultant and speaks internationally at more than 40 conferences a year on topics including innovation and creativity, customer relationship management (CRM), eLearning, creating learning organizations, environmental leadership, energy efficiency, strategic planning, and creating common organizational mission and vision.

He was one of the first seven Canadians personally trained by Al Gore to present the slide show for "An Inconvenient Truth". He was also one of just 12 Canadians who were licensed to publicly teach Dr. Stephen Covey’s work, "The Seven Habits of Highly Effective People".

Jim Harris works with leading businesses and Fortune 500 companies. He recently finished a global consulting contract with IBM and a related white paper on how low carbon leadership drives profitability.

His most recent book, "Blindsided!" is a #1 international bestseller, having hit the top spot on the Financial Times of London’s European Edition of Best Business Books. He is also the author of "The Learning Paradox", which appeared on numerous bestseller lists, and co-author of national bestseller The 100 Best Companies to Work for in Canada.

He is also principal at Strategic Advantage. He previously held positions as partner at Cleantech Group and affiliate at Covey Leadership Centre.

In addition to his speaking and consulting engagements and books, Jim Harris writes for a number of publications, including the Globe and Mail, Profit magazine and Backbone magazine.

For more information on booking Jim Harris, please contact Executive Speakers Bureau at 901.754.9404.

Thriving in the Era of Disruptive Innovation

Technology is changing faster than ever before. How can leaders keep up and keep their organizations relevant? In this thought-provoking talk Jim discusses disruptive innovation and why being at the forefront of technology is only the beginning of it. Netflix changed the way people watch TV. Uber changed the way people get around. Amazon changed the way people buy things. Jim looks at the forces that are disrupting companies and industries and presents strategies for preventing it.

Key Takeaways:
• The three key strategies for mitigating risk in our era of disruptive innovation.
• How disruptive innovations impact other trends to amplify the effect on organizations & industries.

 

Collaboration & Engagement

Who is in charge of Wikipedia? No one. And yet more than 100 million hours of labor have been invested by volunteers in creating the content. Most people believe that companies use less than 50% of the skills and motivation of employees. This is the challenge for organizations: unleashing the full potential of people. With millions of baby boomers retiring from the workforce over the next decade, new ways of engaging employees in collaborating will be essential for companies. How can organizations unleash more talent, creativity, and innovation in their organization?

Key Takeaways:
• New strategies leaders can use to better engage all people within their enterprise.

 

Creativity

Most organizations need to innovate – but no one wants to change! It’s the paradox of our time. A staggering 88% of CEOs say that innovation is essential to growth and profitability, but only 33% are happy with the results that they’re getting. But innovation doesn’t just happen on its own. Jim has worked with Fortune 500 companies worldwide, India’s top 200 CIOs and the UK Cabinet Office’s top management program teaching innovation, creativity change, and why innovation is essential for 21st-century organizations.

Speaking Topics:

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