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Lenora Billings-Harris, Diversity Speaker Exclusive
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Lenora Billings-Harris

    • Internationally Recognized Speaker on Diversity, Inclusion & Bias
    • Certified Virtual Speaker 
    • Performance Improvement Consultant
    • Named by Diversity Woman Magazine as One of the Twenty Top Influential Diversity Leaders in the US
Full Bio
Fee Range:

$10,000 - $15,000

Virtual Fee: Please Inquire
Travels From

North Carolina

Lenora Billings-Harris Preview Video

Lenora Billings-Harris Preview Video

Lenora Billings- Harris

Lenora Billings- Harris

Lenora Billings-Harris - Full Length Video

Lenora Billings-Harris - Full Length Video

Lenora Billings-Harris, CSP (Certified Speaking Professional) is a CPAE (Council of Peers Award of Excellence) Hall of Fame speaker and an internationally recognized authority in the areas of inclusion, diversity, and bias. She has been included as one of the 100 Global Thought Leaders on Diversity and Inclusion by The Society of Human Resource Management and was named by Diversity Woman Magazine as one of the twenty top influential diversity leaders in the US. Her award-winning diversity leadership research is recognized in academic journals internationally. Additionally, she serves on the Advisory Council of the Nido Qubein School of Communication, High Point University, as well as on the adjunct business faculty of two other universities.

Diversity, inclusion and disrupting bias is a full-time focus for Lenora. She partners with clients to help them leverage their diversity of thought to impacts employee talent engagement and retention, attracting customers, community, and corporate relations. Her powerful yet engaging style inspires virtual and in-person audience members to take personal and organizational actions that disrupt bias and accelerate bottom-line business results

She has presented to audiences in over 41 countries and six continents, including such places as Dubai, Isreal and South Africa and Malaysia.

Billings-Harris co-authored TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity, and is the author of The Diversity Advantage: A Guide to Making Diversity Work, 3rd Ed. Most recently, she was the cover story for Inclusion Magazine, 2019 winter edition.

In addition to management positions held with two Fortune 100 companies plus the Business School at The University of Michigan, Billings-Harris has held leadership positions with several non-profit organizations. She is a past president of Win-Win Resolutions with a mission to reduce bullying, violence and prejudice in schools and communities, and was a founding charter member of the Maricopa County Black Chamber of Commerce. She is a past president of the National Speakers Association, and past president of the Global Speakers Federation. In 2016 she was the Cavett Award recipient, the highest honor bestowed upon professional speakers in the USA. In 2018 she was inducted into the Speaker Hall of Fame and is the only Africa American woman to hold this honor.

For more information on Lenora Billings-Harris, please contact Executive Speakers Bureau at 901.754.9404. 

Turning Barriers into Bridges by Disrupting the Impact of BiasTM

As the dramatic shift to a highly diverse and expressive workforce continues, leaders know they must create the culture that embraces an understanding, acceptance of differences as well as similarities. They know the cultural and racial backgrounds and experiences of diverse employees and clients can enrich the organization, making it more innovative and competitive.

Enhancing your ability to recognize micro-affirmations and micro-aggressions enables you to work more effectively with all team members while appreciating the diversity of thought they bring to the organization. The added benefit is the skills learned can be used professionally and personally thus reducing stress and enhancing positive interactions.

This interactive, non-judgmental, and fun program provides an opportunity for participants to discover their own level of knowledge and understanding of people different from themselves, and then apply the principles of inclusion to build relationships. By exploring the biases that inform micro-aggressive behaviors and impede productivity, participants will be better equipped to turn barriers into bridges and focus on performance when they return to their organization.

Learning Objectives:

As a result of attending this session, participants will be able to:

  • Identify micro-affirmations and micro-aggressions
  • Improve their awareness of the impact of micro-behaviors
  • Limit the influence of hidden biases on decisions
  • You will be able to apply B-BASIC SM - a bias disruption technique
  • Apply the skills to become an ally and advocate

 

Maximizing the Power of Inclusion 

Creating a culture of inclusion that leads to high performance is challenging in today’s environment. Lenora’s research among others proves the most talented team members leave because they do not feel included, mentored, or heard. Much of this happened because bias has been misunderstood for years. Due to recent research in the area of the neuroscience of bias and its impact on decision making, we now know that everyone has bias, and our daily decisions are impacted by them without our awareness. The good news is once we become aware, we can choose to disrupt those biases that produce negative outcomes.

In this session, internationally recognized author and hall of fame speaker, Lenora Billings-Harris helps you examine and reframe your approach to diversity, inclusion and cultural competence. Using an evidence-based approach, Lenora provides practical yet cutting edge insights into everyone’s desire to belong and how workplace culture enhances or impedes team members’ ability to be “their real self.” You will explore what bias is, why it is necessary in our lives, and how unconscious bias impacts productivity, team performance and bottom-line business results. Lenora reveals the interdependence of these concepts and the missing components needed to create an environment that supports diversity of thought. This content-rich session will help you identify the key skills that accelerate positive results in our fast-paced multicultural world.

Key Takeaways:

  • You will define and learn the correlation of diversity, inclusion and bias
  • You will discover how unconscious bias impacts behavior and key decisions
  • You will understand how bias works in the human brain’s architecture
  • Identify effective inclusion strategies for individuals and organizations
  • Use the 4-Part Compass process to build cultural intelligence
  •  

 

Beyond the Vision

Lenora uses personal stories, metaphors, audience interaction and quotes from Martin Luther King, Jr. and others to help you discover how you can use your abilities and courage to make a real and sustainable difference in today’s multicultural world. This uplifting, yet thought-provoking message will inspire you to embrace the unique gifts you have and to value the gifts of others to increase your options for positive change.
 
By realizing the power to make a difference is within each individual, you will discover ways to go beyond stereotypes and bias to create an environment that supports high success while celebrating differences.

As a result of attending this session, participants will be able to:

  • Apply techniques to interact effectively with people different then themselves
  • Connect to others with compassion instead of through stereotypical judgments
  • Engage their courage to lead sustainable inclusion changes for business, community and family.

S.T.O.P.℠ – Technique For Reducing Culture Collisions

There are barriers, booby traps, and blocked roadways on our journey toward achieving cultural competence. What do you say to the co-worker who always wants to touch your locks or braids? How do you tell your manager to stop giving you a high-five every time he agrees with something you say? How do you get  your Baby Boomer colleague to stop reminding you that you are too young to know…?

The biggest barrier to giving feedback in these situations is the fear most people have when it comes to speaking up in a respectful way to encourage others to stop insensitive or inappropriate behavior. One of the major reasons people do not speak up more often when they experience inappropriate behavior is because they do not know how to speak up when they have to interact with the offender on a regular basis. If the offender is your manager speaking up may seem too dangerous. If the offender is a colleague in your department, well it is easier just to be silent. Or is it? That silence perpetuates inappropriate behavior.

Lenora’s four-step process called S.T.O.P. ℠ for giving feedback is easy to understand and it produces successful results that can be used at work, home and even with children. This program can be delivered in person, live, virtually or via e-learning. Contact Lenora Billings-Harris for details. Click here to see a snippet of the process.

 

From Adversaries to Allies: 7 Keys to High Performance Cross-Gender Communication in the Workplace

In order to accomplish large scale results in a climate that is sometimes unconsciously adversarial, key skills are needed to conduct the courageous conversations that get things moving and keep them on target.

This fun yet practical presentation will accelerate your communication skills across genders and your ability to harness support in unlikely places. You will explore ways to reframe your cross-gender communication for highly effective results. This research-based session will help you uncover unintentional barriers to effective cross-gender productivity and engage in techniques that recognize communication differences without judging them. You will discover your own hidden communication strengths. This session produces the best results when both men and women learn the key skills presented.

As a result of applying the principles and skills discussed, you will be able to:

  • Discover the unconscious biases – blindspots- that hinder cross gender productivity
  • Identify the 3 major male and female communication tendencies
  • Explore the 5 micro-aggressions that hinder effective cross-gender communication
  • Manage gender conflict more effectively
  • Access worksheets with tips, assessments and worksheets for future application

The focus of this session is on communication solutions not gender bashing, thus both men and women can enhance their effectiveness.

 

The Diversity of Communication

BRING OUT THE BEST IN YOUR TEAM! The toughest aspect of leading others is communication because there are so many factors to consider. During this session you will learn the FOUR key communication/behavior styles and how to identify the preferred styles of each of your team members. You will be able to complete your own DiSC profile and identify your strengths as a leader.
 
DiSC® Classic can help you:

  • understand your own behavior
  • learn how and when to adapt your behavior
  • improve communication results
  • promote appreciation of differences
  • enhance individual and team performance
  • reduce conflict
  • increase employee engagement

 

TRAILBLAZERS’ Secrets Revealed:
How to Accelerate Business Results through Inclusion and Diversity

Uncover critical strategies and successes related to world class diversity and inclusion management used by award-winning organizations such as Dell, Sodexo, IBM, the Coca-Cola Company  and others. Lenora Billings-Harris, co-author of TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity will lead you through the key components of measurable success related to:

  • CEO Commitment
  • Chief Diversity Officer Competencies
  • Making Diversity Education Effective
  • Engaging Middle Managers
  • Metrics & Scorecards that Contribute to Business Success

You will leave this session with clear, specific strategies and tactics that can help make your organization’s diversity and inclusion plan world class.

To encourage the most involvement you will work in small groups, as well as contribute to the large group via the use of innovative sharing techniques.  This session is learner-directed, allowing the highest possible opportunity for self-discovery.

 

Turning Barriers into Bridges: Reversing the Impact of Unconcious Bias on Talent Mangagement

In today’s world, culture is much more than ethnicity and gender. It is all the ways we are similar and different. As the dramatic shift to a highly diverse workplace continues, organizations know they must help employees understand, accept, and capitalize on differences as well as similarities. They know the cultural backgrounds and experiences of diverse teams and clients can enrich the organization, making it more innovative and competitive, yet the institution’s ability to manage these organizational changes can strengthen or impede results.

Enhancing your inclusion management practices enables you to make systems changes that help attract and retain the best talent. This highly interactive, non-judgmental and fun session provides an opportunity for participants to discover how and why unconscious bias impacts talent management and other business decisions; and then how to minimize its effects in order to increase positive bottom-line results.

As a result of attending this session, participants will be able to:
• Improve their awareness of the impact of their micro-behaviors on others
• Understand the neuroscience of bias and decision making
• Limit the influence of bias on their talent decisions
• Explore the Four Cornerstones of Cultural Competence that accelerate organizational results

 

Reaching Today’s Multicultural Market
 
Are your sales representatives losing opportunities to close sales because they are pre-judging the client or customer?  Are they only prospecting and selling to people who are "just like them?"  This program is for people who know the basic steps of selling, and are looking for ways to increase sales results through effective relationship-building techniques with a diverse market that includes differences of age, gender and ethnicity. Many of the best practices in Lenora’s book, Real Sales Strategies that Work will be shared and discussed.
 
As a result of applying the principles and skills presented, you will be able to:

  • Identify key behaviors that often reduce trust, respect, and cooperation across diverse groups;
  • Quickly identify a prospect’s “comfort zone” surrounding the sales process and determine the best ways to initiate contact, make the presentation, negotiate, close the sale, and maintain positive client relationships;
  • Develop sales plans that address the uniqueness of each customer.

Effective sales professionals take the time to read their customer or prospect before launching into the sales process. Multicultural sales skills will help you read a broader mix of customers more accurately.

Speaking Topics:

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August 3, 2020

Lenora shared her knowledge and expertise on unconscious bias and the importance of recognizing our own biases so we can be more inclusive, less judgmental and help create a more diverse work and personal environment. Lenora’s disarming style provides the audience a platform to discuss uncomfortable issues. Well done!

Winston Starts

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