Joe Hirsch

FEEDFORWARD: FEARLESS FEEDBACK FOR ALL
There are few things more uncomfortable than giving and receiving feedback. Judgment, worry, disappointment, pain – when these deeply-felt emotions enter the conversation, they can complicate relationships, crimp performance, and diminish trust. To create a fearless feedback culture, we need to change its tone and trajectory –starting with a bolder mindset and message.

In this interactive and evidence-based general session, leaders and individual contributors will explore the impact of FEEDFORWARD, a fearless alternative to traditional feedback. FEEDFORWARD amplifies strengths, promotes dialogue, and focuses on future success instead of past failure – creating performance partnerships built on straight talk and genuine relationships.

Starting with the brain-based case against traditional feedback, you’ll discover why appraisal systems often underperform, how managers miss critical information, and the reason feedback often stifles growth rather than promotes it. From there, you’ll learn how FEEDFORWARD can shift legacy thinking and practices to produce robust partnerships powered by candor, clarity and connectedness. Work has changed. With FEEDFORWARD, so can the way we talk about it.

ACTIONABLE IMPACT:

• Activate the full potential of employees
• Drive performance with candid, collaborative conversation
• Foster high-trust relationships with team members
• Develop a partnership model of talent development

FEEDFORWARD: FEARLESS FEEDBACK FOR SALES SUCCESS
When feedback fails, sales suffer. Meetings aren’t booked, leads aren’t closed, and predictability is elusive. Strong sales depend on robust feedback, but without the right skills and savvy, we strain our results and relationships. Sales managers need a playbook for giving feedback without fear or friction – a plan to move their people and pipeline forward: FEEDFORWARD.

FEEDFORWARD is a strengths-based, forward-looking view of success. Instead of focusing on past failures, FEEDFORWARD emphasizes future possibilities. Blending cutting-edge behavioral science with practical solutions, FEEDFORWARD reinforces the lines of communication and trust through a partnership model that empowers others to grow.

Whether you’re looking to support individual performance, improve team effectiveness, or drive company culture, FEEDFORWARD provides the mindset and skillset that leads to sales success.

ACTIONABLE IMPACT:

• Close more leads by targeting performance snags
• Increase transparency and trust among your sales teams
• Achieve sustainable, predictable sales success
• Retain and promote talent with sales coaching tools and techniques

Managing Change, One Talk at a Time
The only way to get through change is to get through it together. And how leaders talk to their teams in turbulent times can be the difference between a setback and a bounce back.

In this evidence-based and entertaining talk, you’ll learn how to adopt a coach approach that helps teams overcome challenges, foster innovation, and win at work. Through an interactive blend of real stories and actionable strategies, this keynote will help attendees create more confidence, agency and resilience, one conversation at a time.

From delivering clear communication to sharing fearless feedback, you’ll learn how to coach for change and deal with critical issues with more candor and care. Change is a challenge, but it’s also an opportunity — and with the right approach, our words can create new opportunities for how we lead and serve.

Takeaways:

• Cultivate a “coach approach” to change management powered by clear communication.
• Implement high-impact communication strategies that empower others to take action, beat adversity, and deliver results.
• Develop a coaching framework that amplifies the strengths and skills of others.

Messaging and Mattering: How Feedback Fosters Workplace Well-Being
It’s widely recognized that our work reflects our well-being. But how we talk about work can dramatically impact the way we feel – delivering either a lift or blow to our standing, sanity and overall sense of self.

Through a lively blend of storytelling, science and strategy, you’ll explore the surprising link between performance feedback and workplace well-being. Learn how effective feedback can become a catalyst for emotional fitness, driving more positive and productive dialogue that energizes work, fosters deep connection among teams, and creates a human-centered workplace built on empathy and trust.

By crafting a message of mattering, we enable others to do their best work while experiencing their fullest selves – all while putting people at the center of their career growth and development. When people feel that their purpose and practice are one, work becomes an elevating experience.

Actionable Impact

• Boost workplace well-being through high-frequency feedback
• Improve your style of non-verbal communication
• Foster a workplace culture of connection and belonging
• Increase employee engagement and satisfaction