Caroline Boone
- Former Director, Experiential Creative Product at Airbnb
- Helps audiences move “from transactional to transformational” by leveraging hospitality to create deep human connections
Caroline Boone Speaker Biography
Caroline Boone leads the creative strategy for Storyliving by Disney, developing master-planned communities infused with Imagineering magic. She spent nearly 13 years at Airbnb, joining during its Series B stage. As an early member of the Airbnb Experiences team, she played a key role in building and launching the product. Caroline is passionate about hospitality’s power to create connection. Outside of work, she’s often with her two corgis or at the barn with her horses.
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Speech Topics
Designing Experiences That Matter: How to Build Brands People Return To
Caroline Boone challenges leaders to rethink growth by starting with what truly drives loyalty—how people feel. Drawing from her work across hospitality, experiential design, and placemaking, she shows how to build businesses that go beyond transactions to create meaningful, repeatable experiences. Audiences will learn how to define the emotional core of their brand, scale with intention instead of burnout, and empower teams to take ownership in delivering moments that connect. The result is a brand people don’t just use—but remember, return to, and advocate for.
