Gregg Lederman
- Employee Engagement
- Customer Experience
Gregg Lederman Speaker Biography
Gregg Lederman is a highly-acclaimed speaker, best-selling author, and the CEO of Brand Integrity, an employee engagement company.
For the past 15 years, Gregg has worked with tens of thousands of business leaders and managers to implement a sustainable engagement solution—one that goes beyond rewards and “thank you” programs, and positions their companies to become even better places to work, ultimately creating customers for life.Gregg is a thoughtful, interactive, and high-energy speaker. Audience members leave motivated and equipped to start their team on a path for more engagement, creating an even better place to work and, ultimately, keeping customers for life.
The results speak for themselves:
• Gregg’s clients have experienced a more than 68% increase in employee engagement over the last two years (based on Brand Integrity’s Engaged Index™).
• More than 65% of Gregg’s clients have been noted on “Best Places to Work” lists, either in their region, industry, or on the Fortune 100 Best Companies to Work For® annual ranking.
When he’s not on stage, Gregg Lederman works with his team at Brand Integrity in serving clients across the nation in over 25 different industries. Brand Integrity’s solution complements existing HR systems by providing a unique blend of consulting and technology to help clients create a culture and environment where employees can become more engaged. Brand Integrity’s approach helps companies quantify their culture and show the impact on key business results.
To book Gregg Lederman call Executive Speakers Bureau at 901-754-9404.
Book this SpeakerFeatured Videos
Speech Topics
ENGAGED!
Think about the companies you love to do business with. What’s their secret? These companies have cracked the code to successfully creating an ENGAGED workforce. What does ENGAGED mean? According to leadership and engagement guru, Gregg Lederman, an engaged workforce is made up of employees who are both motivated and committed to act in the best interest of a company.
The benefits of employee engagement are easy to see and difficult to refute. However, the reality is that 2 out of 3 employees are actively disengaged. Ultimately, it is the manager’s responsibility to create an environment where employees are motivated and committed to the success of the company. The problem is that many managers simply don’t know how.
In this highly-interactive presentation, best suited for individuals in managerial roles, Gregg takes his audience on a journey through the Eight Principles of ENGAGED. He introduces a proven methodology for developing leaders and equips them with the necessary tools to help them improve both the work culture and customer experience. This methodology, known as the Living the Brand system, has helped more than 60% of his clients become recognized on Best Places to Work lists.
Using real-life case studies and highlighting compelling realities that managers can relate to, audiences will walk away feeling inspired and capable of creating a more ENGAGED workforce.
The Essential Habits of Trusted Leaders
Most leaders and managers are stressed at work like never before. There is too much to do, too little time, and too many distractions. Work-life balance is no longer the challenge. Today (and into the future) people suffer from “life balance.” But not everyone! Think about leaders you love to work with. What’s their secret? You can learn techniques the most trusted leaders do to create an environment where employees become more motivated and committed.
Leadership and employee engagement guru Gregg Lederman will show you HOW the best of the best leaders have earned the trust of their bosses, colleagues, and employees by practicing a few Essential Habits. Gregg provides new rules of engagement that disrupt business as usual in a positive way, increasing the meaning of work while reducing stress in the workplace. “Engagement can’t be forced, people are not machines, and token rewards are powerless to produce an engaged workforce.”
As the engagement crisis gets worse, the engagement industry gets bigger, not better. Most solutions actually contribute more to the cultural problems than they contribute to meaningful change. Over 60% of Gregg’s clients are on a best place to work list. This is not by chance. It is by design. In this highly interactive session, managers learn to create the Essential Habits that will make them better, more trusted leaders.
- Using real-life case studies with financial impact and highlighting compelling realities that managers can relate to, audiences will walk away feeling inspired to
- Understand the realities of employee engagement, how it impacts their workforce and what to do to improve it
- Uncover and leverage the three primary drivers that motivate employees
- Become a values-driven leader who earns more trust
- Learn what it takes to create a habit and demonstrate the willpower to make it stick
Design the Perfect Customer Experience
Every customer (internal or external) goes through a series of typical touchpoints with your company. At each touchpoint, customers interact with your people, products, and/or services in ways that lead them to have a good, bad, or indifferent experience. The best way to ensure more valuable and profitable customer relationships is to thoughtfully design the experience, train employees on how to do it, and ensure accountability throughout your company.
Leaders attending this session will walk away knowing:
- How to strategically lay out customer experience touchpoints
- How to design the customer experience around key processes and nonnegotiable behaviors
- Ways to engage and motivate employees to consistently out-behave the competition by delivering outstanding customer experiences
