Jennifer Moss

Combating Burnout in 2026 and Beyond
Burnout didn’t end with the crisis; it evolved. This keynote reframes “underperformance” as a solvable burnout problem and equips leaders with data-backed tools to reduce brain fog, protect energy, and restore high performance — tailored to your industry and audience.

Burnout continues to surge, in some sectors surpassing 2020 levels. Brain fog—a symptom of burnout—is playing a terrible mental trick on our workforce and organizational success. It causes people to make more mistakes, be more distracted and less agreeable, and feel exhausted when performing simple tasks. Those affected, and unfortunately others, start to question their professional effectiveness, which leads to what Moss has identified as “The Underperformer Myth.”

Jennifer Moss, globally recognized workplace strategist and author of The Burnout Epidemic, says it’s not underperformance – it’s burnout – and it’s preventable.

This is the talk to get the workforce back to health and high performance. Based on her award-winning book from Harvard Business Press, Moss shares novel, research-backed advice for individuals and leaders to identify chronic stress and the strategies to fix it.

Considered “the burnout speaker of all burnout speakers”, Jennifer Moss is the go-to expert on workplace culture, well-being and burnout prevention. Jennifer was the lead author of HBR’s Big Idea, Beyond Burned Out. Find Moss’ other HBR articles and books here.

 
Unlocking Happiness at Work 
Can you really be both “happy” and “at work”? We all want to be happy, engaged, and satisfied with our job or in the career we’ve chosen. Loving what it is we do makes us less stressed, decreases boredom, increases motivation, and has an overall positive impact on our personal lives. As workplace leaders, we want happier employees. These employees are more engaged, approach their work with enthusiasm, and bring a hunger to innovate. 

Sadly, only 13% of the global workforce is happy and engaged. Despite all the stats, happiness strategies are often low on the workplace priority list. With 50% of our waking hours spent at work in our lifetime; this is a massive problem. It isn’t just costing employers – studies show that employee disengagement is making us lonely, anxious, and harming our health.

Jennifer Moss believes we can solve this well-being crisis and has the research and data-backed insights to show us how. Drawing on her experiences as a behavioral sciences consultant and member of the UN Global Happiness Council, Jennifer provides audiences with practical advice to become happier, healthier, and higher-performing people both professionally and personally.

Takeaways include:
• How to develop the habit of gratitude and increase emotional intelligence.
• The insights from behavioral sciences on how to be the most effective leaders or managers.
• Psychological fitness techniques to better manage stress.
• The organizational shift in focus from work/life balance to work/life continuum – what this means and how can we achieve it.
 
Preventing Burnout in the New Future of Work (HEALTHCARE AUDIENCES)
In a provocative and illuminating new talk, bestselling author and researcher, Jennifer Moss, shares ground-breaking and novel research on issues facing healthcare professionals today. Jennifer will discuss the serious impact of empathy fatigue, burnout, depletion and anxiety on health professionals and how that influences patient care. Jennifer’s talk includes real-world case studies from her first-hand experience working with doctors, nurses, first responders, administrators and front-line staff in hospitals, and government agencies.

Drawing from her collaboration and interviews with researchers at leading academic institutions like Harvard, Berkeley, UCLA, and Stanford, Jennifer’s talk will discuss how to identify staff burnout before it leads to attrition or long-term employee health issues. Jennifer will share some of the most compelling analyses to date on the correlation between staff well-being, employee retention and subsequent patient wellness and customer satisfaction.
When it comes to patient care, evidence-based research proves that mentally healthy practitioners consistently deliver better patient outcomes. And yet, despite the easy, and effective interventions that can be implemented to increase well-being, most practitioners simply do not take the time to increase their psychological fitness. This is in turn, leads to increasing burnout, lower engagement, higher employee turnover and inevitably, less satisfied and less healthy patients. This is a massive issue that is crippling the healthcare industry. Recent studies showed that in the US, 1 million people per day miss work because of stress, equaling a loss of $300B annually just to this issue alone.

Jennifer will share proven strategies, combined with simple tactics to increase psychological fitness. From ways to develop a growth mindset in your teams, to improving overall resiliency across your healthcare facilities, this talk will be the kick-start to building your healthiest and highest-performing workforce to date.

Jennifer is a regular contributor to Forbes and Harvard Business Review as a workplace expert. Recent articles specific to healthcare include, How to Make Your Workplace Safe for Grief, The Science of Happiness and the Innovative Brain, and The Scientific Approach to Improving Employee Performance in Front-line Staff.

Key Takeaways:
1. Understanding the current state of the healthcare employee – what issues they are facing, why is different today than it was in the past?
2. Decoding the millennial workforce (also the largest workforce in history) to learn how it shapes this discussion.
3. Developing the ability to see the signals of burnout and proactively manage their negative impact on the employee and the broader organization.
4. How to build an emotional toolbox for employees to access when they are in a state of anxiety and stress.
5. Learning how to create a more resilient, mentally-well workplace for your staff and your patients.