My List0

We've now made it easier for you to research and save your favorite keynotes speakers. Click on the + sign to add a speaker to your Speaker List and email your favorites to colleagues and friends.

using System.Text.RegularExpressions;
Andy Masters keynote speaker

Andy Masters

    • IGNITES a cultural transformation–empowering leaders to initiate change during today’s NEW workforce revolution
    • Award-winning author and international keynote speaker
Full Bio
In Person-Fee 🛈

Please inquire

Virtual Fee:

Please Inquire

Travels From


Andy Masters 2023 Demo

Andy Masters 2023 Demo

Andy Masters Speaker Biography

Andy Masters IGNITES a cultural transformation to cultivate & empower future leaders, in order to improve performance, advance business growth, and transform customer experience — all within a creative, & high-morale work environment. Andy is an award-winning author and international speaker who has written 5 books, earned 4 degrees and presented over 1,000+ entertaining and impactful programs for 100,000+ attendees. He has been featured on many major media outlets — including LifeTime Television, PBS, Investor’s Business Daily, and Leadership Excellence magazine.

Andy has earned the prestigious “CSP” award/designation of the National Speakers Association (NSA), the highest international recognition for professional speakers, in which less than 10% of over 5,000+ speakers worldwide have achieved. Andy is based in Orlando, Florida, and served as President of the NSA-Central Florida Chapter — representing 125+ authors, speakers, and experts in the region.

Andy’s professional career included working for two high-profile performance improvement and marketing services firms, where his clients included Lexus, Honda, Nestle-Purina, and Anheuser Busch. Andy escaped the corporate world just in time to preserve his sanity, as he followed his passion for speaking, consulting, and entrepreneurship.

Embracing the NEW Workforce Revolution: Recruit, Retain, and Develop
We are experiencing a workforce REVOLUTION as we emerge from the pandemic, staffing crisis, and Great Resignation. Millions of enlightened employees have spoken. They want CHANGE. And, they will only work for organizations who provide such change. Employees want family-friendly flex time. Employees want WFH/remote work options. Employees want new perks & benefits. And, they want this all in a positive work environment where they can enjoy their jobs and be developed for the future, not be overworked and under-appreciated.

Today’s leaders must use vision to be the “Champion of the Cause” in their organizations to initiate such change. REAL change. Organizations will either re-enact the “old way” of doing business and be left behind, or jump on the revolution train now. Change, and recruit the most talented candidates–who will stay. Delay change, and suffer a turnover of talented employees, while leaving a stagnant, uninspired workforce with little innovation or drive to succeed. Enjoy this this critical and timely program for all levels of leadership based on the 5th book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire“, from award-winning author and international speaker Andy Masters.

Re-Imagining Your Positive Workforce Culture for the NEW Work Environment
As the world emerges from the pandemic, organizations must now overcome the Great Resignation, staffing shortages, WFH/Remote work arrangements, high turnover, and low morale–while still in the midst of a succession planning crisis. Further, never before have managers and employees been asked to wear so many hats, and do more with less. Therefore, the time to create a positive work environment and make the workplace FUN again has never been more important. People are tired of being stressed. People want to be happy, LAUGH, and enjoy their jobs again. Employees also want to work within a positive workplace culture, which includes everything from fun, to creative perks & benefits, to family-friendly flex time and remote work options.

The incredible impacts of a positive work environment include improved recruiting, less stress, higher morale, lower turnover, greater teamwork, creativity, and even increased service levels–accomplished with LITTLE or NO costs! Join international Author/Speaker Andy Masters in this timely and entertaining program which illustrates inexpensive ways to create a positive working environment, while sharing success stories of how other organizations have RE-ENERGIZED their culture in our new global work environment.

Creating TRUE Customer Loyalty in the NEW Era of Customer Experience
Andy’s most critical customer experience program ever can be presented as a 1-hour keynote, 4-hour half-day, or ongoing process improvement. Andy illustrates why creating a culture of world-class customer experience more important NOW than any time in history, therefore we must now re-evaluate every touchpoint in the customer experience process.

Interactive brainstorms on improving services through new innovations
Anticipate challenges and complaints; then plan and prepare accordingly
Embrace an empathy for those served at all times
Be a light of positivity and solutions, during stressful and turbulent times.
Manage customer expectations to improve quality, and decrease internal stress
Increase customer confidence through communication, signage, and social media

Powerful service principles are based on Andy’s award-winning book “Kiss Your Customer“, as he proves that we must “create a transformation from doing a job to creating a bond”. Andy also shares examples from around the globe on how to create customer loyalty, avoid dissatisfaction, and improve reputation–including on social media. Our best customers are also our most effective–and least expensive marketing. Therefore, there will be no better opportunity than the NEW customer who will be visiting us tomorrow. Enjoy this timely, interactive, and impactful program which provides critical solutions to serve in today’s “high-expectation” world.

Leadership Lessons from Hollywood
Award-winning author and Leadership expert Andy Masters creatively uses the magical imagery of Hollywood to help busy leaders RECRUIT, DEVELOP, and EMPOWER their organizations in a POSITIVE work culture—while reducing turnover and defeating the staffing crisis. That’s right, ENTERTAIN and INSPIRE your audiences with actual license-protected scenes from movies such as The Devil Wears Prada, Apollo 13, The Iron Lady—and even Office Space and X-Men. This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor to provoke REAL organizational change from every attendee. Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy’s program provides attendees with not only an interactive multi-media experience, but also with immediate “take-home” action items to help leaders embrace today’s NEW workforce revolution.

Kiss Your Customer: Why Sales and Service are just like Dating and Relationships
Andy’s flagship keynote program is based on his award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships“. He takes attendees on a journey through the highs-and-lows world of relationship-building, utilizing the clever irony between business and romance. Andy proves that we must create a transformation from doing a job to creating a bond. We must embrace personalization and customization in this age of technology and standardization. Today’s customers want to hire EXPERTS they can TRUST, who can truly HELP them. However, customers also hire people they LIKE.

Andy also shares examples from Fortune 500 companies to entrepreneurs on how to make amazing connections, drive repeats & referrals, and implement memorable strategies to overcome that one dangerously dissatisfied customer. Andy’s creative approaches to proven principles impact sales and improve customer loyalty immediately, while also leaving a mark on our personal lives. Enjoy this entertaining, inspirational, and impactful program.

Embracing Your Work-Life “Mix” With Higher Quality & Less Stress
Due to the pandemic, staffing crisis, and Great Resignation, many organizations have suffered through tremendous change and challenges. Never before have managers and employees been asked to wear so many hats–and “do more with less”–while balancing the challenges of both work and life.

Join national Author/Speaker Andy Masters for this timely, interactive, and impactful program which truly helps attendees positively embrace the changes in our new world reality–in both work and life.

Be a light of positivity and solutions during stressful and turbulent times.
Decrease anxiety by focusing only on those things which you can control.
Embrace change by turning from “stressed and depressed” to “lucky and blessed”.
Become a master of focus, prioritization, and “strategic procrastination“.
Be intentional with your time with what is most important in your life, and career.
Engage Andy’s mantra “either you control your schedule, or your schedule controls you“.

Andy also illustrates the life-changing “YES/NO” principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU. Andy’s positive and entertaining program provides specific tools you can apply immediately to recharge, refocus, and happily embrace our new world reality in both work and life.

Related Speakers

Gary Swart Speaker

Gary Swart

Veteran Silicon Valley Executive

Rachel Sheerin

Rachel Sheerin

Burnout Expert & Certified Professional Behavioral Analyst

Mike Robbins Speaker

Mike Robbins

Former MLB Pitcher

Aziz Abu Sarah, Peace Speaker

Aziz Abu Sarah

Bringing down the walls of intolerance and violence that plague our planet - one trip at a time

Brent Gleeson keynote speaker

Brent Gleeson

Navy SEAL combat Veteran

Lucas Boyce Speaker

Lucas Daniel Boyce

Motivational Speaker for Overcoming Adversity

Shari Harley

Shari Harley

Candid Culture

Matt Britton

Matt Britton

Consumer Trend Leader

Scott Deming, Speaker

Scott Deming

Customer Service Guru

Cameron Atlas

Cameron Atlas

Emotional Intelligence Speaker

Mike Forde keynote speaker

Mike Forde

Sportsology Founder

Lauren Leader-Chivee

Lauren Leader-Chivee

Founder and CEO of All In Together



We work with a lot of speaking organizations... Let me tell you - ESB is the best! Matt Meyer is by far the best agent to work with!

Warrior Rising

Everyone on the ESB team (Matt, Sheryl, etc.) has been great to work with for our events. Looking forward to keep working with ESB!

Plexus Worldwide

We had a positive experience with ESB. Matt Meyer is a great communicator and easy to get a hold of. He helped us through the process to make..


ESB was patient, thorough, and responsive during the planning process. Thank you for making this such a great experience for us!


ESB supported our needs and the needs of our speaker throughout the entire process. I highly recommend working with ESB to find your next spe..


"It's always a pleasure to work with ESB. Very professional and personable staff. Thanks!"

Testimonial | Texas Society of Architects

"Excellent! Thank you for being a true partner to our organization and its development."

HCA Healthcare

"They are the only speakers bureau I will even consider using!"

Testimonial | Youth Villages

A wonderful bureau to work with! Big ups to everyone who helped make our event a success. Fingers crossed we get the chance to collaborate fo..

MDRT | Testimonial

"As always, you are the best most responsive speaker bureau I've ever worked with!"

Image Media
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call to discuss how we can you help find the right speaker(s) for your organization.

© 2024 Executive Speakers Bureau. All Rights Reserved.

Design and Developed by eBiz Solutions

Get Ideas in 1 hour or less

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in one hour or less.