Ryan Minton
- Transforms audiences with authentic stories, simple actions, and proven frameworks for creating extraordinary employee and customer experiences.
- Renowned for his energy, authenticity, and relatability, Ryan leaves audiences motivated to lead differently — with empathy, gratitude, and heart.
Ryan Minton Speaker Biography
Ryan Minton is a 2x best-selling author and keynote speaker who brings over 20 years of experience leading world-class hospitality brands. As a former senior vice president representing industry giants including Hilton and Marriott, he has consistently driven record revenues, profits, and engagement through operational excellence and team development.
Internationally recognized by Global Gurus as one of the World’s Best Speakers in both Hospitality and Customer Experience categories, Ryan combines strategic vision with practical leadership insights. His expertise in creating exceptional customer and employee experiences has earned him positions on the Forbes Business Council and Newsweek’s expert panel, establishing him as an influential voice in the industry.
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Speech Topics
Show Up Positive: Leadership Strategies for Operational Excellence. In today’s competitive business environment, exceptional performance starts with leadership that shows up positive. Hospitality expert Ryan Minton reveals how leaders can transform their operations by building cultures where teams consistently deliver their best. This presentation delivers practical strategies for creating motivated teams and building a thriving workplace culture that drives growth and guest satisfaction in your business.
Thanks for Coming in Today! Creating a Culture Where Employees Thrive and Customer Service Is Alive. Delivering unforgettable experiences to your customers is key to building loyalty and gaining a competitive edge. But remember, great customer experiences begin with happy employees. In this keynote, renowned hospitality and customer experience leader Ryan Minton offers immediate, low-cost solutions for how organizations in any industry can transform their workplaces into customer-centric powerhouses. Audience members will come away with proven steps for creating cultures where people are supported by each other and, in turn, inspired to support the business and its customers.
The Power of BPA: Blowing People Away (Both Customers and Employees). Hospitality and customer experience leader Ryan Minton shows some of the world’s biggest brands how to unlock unparalleled customer experiences by empowering their employees; He tailors his strategies for groups and their specific organizations and industries during his keynotes. In this content-rich presentation, Minton shares best practices and action steps that transform employee engagement into exceptional customer experience.
Winning Customer Experience Strategies. Discover the secret to crafting a customer experience that turns ordinary customers and clients into devoted, enthusiastic advocates for your brand who return time and again. In this talk, transformative hospitality and customer experience leader Ryan Minton guides the audience through enduring strategies for cultivating customer loyalty and building a fiercely loyal customer base.
Transformative Sales Strategies for Meaningful Customer Impact. In this sales-focused keynote, customer and employee experience expert Ryan Minton leads an eye-opening conversation on how to evolve sales from transactional to transformational in order to create tangible and meaningful value for customers seeking a product or service that addresses their needs. Minton shares practical strategies and real-world examples for authentically connecting with customers, uncovering their challenges and pain points, and using the insights gleaned from those conversations to not only steer them toward the solution that will lead to their desired outcome, but also foster a remarkable interpersonal experience that sets the foundation for long-lasting, mutually beneficial relationships. As part of the takeaways from this talk, Minton helps teams elevate their sales approach by creating a thriving internal culture that propels their brand to new heights.
