Customer Experience - "The entirety of the interactions a customer has with a company and its products, which reflect how the customer feels about the company and its offerings." 

The way business owners think about customer experience has a profound impact on how they approach their business strategy as whole. A positive customer experience not only leads to happy (and loyal) customers, but additional revenue as well. These top customer experience keynote speakers know that customer loyalty is a key factor in a company’s success, and can provide the expertise needed to ensure that your business puts your customer experience at the forefront of your business plan. 

Here is Executive Speakers list of top 10 customer experience speakers. For additional information or to check availability, call us at (901) 754-9404. 

Lior Arussy

From his extensive experience as one of the world's authorities on customer experience, Lior Arussy provides a disciplined methodology for a customer-centric transformation. He is a passionate professional who helps companies deliver exceptional experiences in everyday customer contacts. 

Simon Bailey

Simon Bailey equips companies with the tools necessary to effect cultural transformation resulting in higher employee engagement and platinum customer service experiences. He challenges individuals to dig deep to find and release their inner brilliance and become "Chief Breakthrough Officers" both personally and professionally.

Scott Deming

Scott Deming is a highly respected and sought after speaker on the topics of sales, branding, business, and leadership. Scott prepares audiences and business leaders for sustainable success through emotional brand building to deliver the ultimate customer experience and create true brand loyalty.  

Matt Dixon

Best selling author of The Challenger Sale & The Effortless Experience, Matt Dixon teaches audiences how to be challengers - how to tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale, building customer loyalty by delivering on basic promises and solving day-to-day problems. 

Louie Gravance

Louie Gravance is the first Disney Institute professor to successfully implement the Disney principles into another business industry. Louie believes that magical moments in customer experience can take place anywhere and that ALL organizations are constantly engaging their internal and external customers in a NARRATIVE through every single transaction and interaction. Louie utilizes 25 years of experience with service brands to prove we can isolate, identify, define and execute service excellence as leaders.

Ron Kaufman

Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron provides concrete steps to fly over customers’ rising expectations and immediately improve the quality of service delivered at all levels of the company. 

Doug Lipp

An internationally recognized expert on customer service, leadership, managing change, and global competitiveness, Doug Lipp’s high energy and thought-provoking style have motivated hundreds of thousands of people. Famous for his learn-by-doing approach, Doug, a masterful storyteller, will lead you through a journey of experiential exercises, participant-centered activities and eye-opening behind-the-scenes stories from his career at Disney. 

Scott McKain

Scott McKain is the Co-founder and Principal of The Value Added Institute, a think-tank that examines the role of the customer experience in creating significant advances in the level of client loyalty. In his presentations, McKain reveals the Four Cornerstones of Distinction and how to stand out and move up through the creation of the Ultimate Customer Experience!

Danny Meyer

Danny Meyer is the CEO of Union Square Hospitality Group, which includes Union Square Cafe, Shake Shack, and countless other top tier restaurants known for their premium customer experience and service. Danny's innovative spirit has taken him to new frontiers that transcend the restaurant industry, including hiring practices, workplace culture, guest experience, and leadership.

Joseph Michelli

Joseph Michelli is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices to develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their life.