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Rachel Botsman

Rachel Botsman

    • Global Authority on a New Era of Trust
    • Author, “Who Can You Trust?” (Hachette, November 2017)
    • Visiting Lecturer & Researcher, Oxford University
Full Bio
Fee Range, In-Person:

$50,000 - $100,000

Fee Range, Virtual: Please Inquire
Travels From

United Kingdom

TedTalk

TedTalk

Rachel Botsman is the global authority on a new era of trust. She studies and teaches how technology is transforming human relationships and what it means for life, work and how we do business. Botsman is also widely regarded as the guru on the sharing economy, or what some refer to as the collaborative economic platforms like AirBnB, Uber, and TaskRabbit which make up better than ten percent of the global gross national product.

In her first highly acclaimed book, “What’s Mine is Yours” (HarperCollins, 2010)she defined the theory of collaborative consumption, which articulates the shift in consumer values from ownership to access. The concept was subsequently named by TIME as one of the “Ten Ideas That Will Change the World” and by Thinkers50 as the 2015 Breakthrough Idea. She designed and teaches the world’s first MBA course on the subject at Oxford University’s Saïd School of Business.

Her new book, “Who Can You Trust?” (Hachette, November 2017) reveals that we are at the tipping point of one of the biggest social transformations in human history. While trust in all kinds of institutions is collapsing, the rise of new technologies is enabling what she calls the age of “distributed trust” across networks of people, organizations and intelligent machines.

An engaging storyteller and visionary thinker, Rachel’s skill lies in discovering and explaining paradigm shifts happening in the world and making them meaningful to a wide range of audiences. Her talks at the prestigious TED conferences  – of which she has given three – have been viewed more than three million times, and she was named as one of the world’s top 20 keynote conference speakers by Monocle. Botsman has spoken to thousands of people at companies, governments and public events as diverse as Xero, Google, Accenture, Goldman Sachs, Salesforce, The Drucker Forum, Clinton Global Initiative, and the World Economic Forum, and is consistently ranked in the top 1% of all speakers at events she attends.

She is a regular writer and commentator in leading international publications including Harvard Business ReviewEconomist, The New York Times, Wall Street Journal, Wired and more. Rachel was recognized as one of the “Most Creative People in Business” by Fast Company, a “Young Global Leader” by the World Economic Forum and is part of Thinkers50 2016 Radar list of up-and-coming management thinkers.

She received her BFA (Hons) from the University of Oxford and attended Harvard University for her post-graduate studies.

 

Trust in the Digital Age: Why It Matters Now More Than Ever

To survive and thrive, an organization needs trust – and we need it now more than ever. It’s fundamental to almost every action, relationship and transaction. Yet the rules of how trust is built, managed, lost and repaired are rapidly changing in the digital age. The trust we used to place in traditional institutions – governments, banks, media, and charities – has hit an all-time low. Trust is now flowing horizontally through systems and networks, in some instances to our fellow human beings and, in other cases, to programs and bots. The implications, both good and bad, for organizations, institutions and society are immense. Be it data breaches or misinformation, automation or algorithms, technology can feed our deepest fears yet embody our greatest hopes.

Drawing on extensive research and stories from her new book, “Who Can You Trust?”, Rachel Botsman illuminates with clarity, humour and optimism, the real impacts of technology on trust, giving companies clear language and thinking to embed trust into the fabric of the organization. She reveals in ways that are both entertaining and informative, what leaders and companies need to adapt to this new era to gain and keep customer’s trust.

 

Speaking Topics:

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