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Stephen Frost

Stephen Frost

    Global Inclusion and Leadership Expert

    Head of Diversity and Inclusion for the London 2012 Olympic and Paralympic Games

Full Bio
Fee Range

$15,000 - $20,000

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Inclusive Leadership Strategies to Achieve Real Change

Inclusive Leadership Strategies to Achieve Real Change

Stephen Frost

Stephen Frost

Globally recognized, diversity and inclusion expert Stephen Frost helps organizations understand, lead and deliver inclusion systemically, adding measurable value to their bottom line.

Stephen is the Principal of Frost Included, and has worked with hundreds of clients to embed inclusive leadership into their decision-making. In his keynote talks and workshops, Stephen delivers and facilitates honest and fresh conversations to build an essential foundation for the important work of diversity and inclusion to occur. He helps attendees to understand diversity and inclusion, and provides solutions for organizations to lead inclusively.

From 2007-2012 Stephen designed, led and implemented the inclusion programs for the London Olympic and Paralympic Games as Head of Diversity and Inclusion for the London Organizing Committee (LOCOG). In this role, he was responsible for 22 programs across a 200,000 person workforce, £1.1 billion procurement spend, and 57 delivery functions. These ranged from inclusivity in an 11 million ticket program, to accessibility at 134 separate venues. His team managed a series of recruitment outreach action plans that achieved unprecedented workforce inclusion. The LOCOG Business Charter set new standards in supplier diversity and LOCOG became the first organization in the UK to achieve the Diversity Works for London Gold Standard and Advanced Level of the Equality Standard for Sport.

From 2004-2007 Stephen established and led the workplace team at Stonewall, Europe's largest LGBT equality organization; establishing and growing the Diversity Champions program to over 300 members, launching the UK's first lesbian and gay recruitment guide, establishing the LGBT Leadership Program and developing the Workplace Equality Index, which has become a standard across many leading UK and global employers. 

Stephen started his career in advertising, where he worked on disability and age awareness campaigns, and has worked in consultancy and communications in the USA, Greece, Tanzania, China and Brazil.

He was a Hertford College Scholar at Oxford and a Fulbright Scholar at Harvard. He was elected recipient of the 2010 Peter Robertson Award for Equality and Diversity Champions and in 2014 he was named one of the top 100 influential LGBT people in the UK. And, is a Young Global Leader by the World Economic Forum.

He teaches Inclusive Leadership at Harvard University Business School in the US, Singapore Management University, and Paris Institute of Political Studies (Sciences Po) in France. Stephen has served as an expert advisor to the British Government, The White House, and KPMG's Diversity and Inclusion Program.

Stephen is the author of The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies(Kogan Page, 2014), Inclusive Talent Management: How Business Can Thrive in an Age of Diversity (Kogan Page, 2016), and Building an Inclusive Organization: Leveraging the Power of Your Diverse Workforce (Kogan Page, forthcoming, 2019).

To book Stephen Frost call Executive Speakers Bureau at 901-754-9404.

Real Inclusion - Courage, Creativity and Talent

Many organizations have talented Diversity Officers and operate Diversity 101 programs; however, they may find to get the most out of their program they need to upgrade to inclusion 3.0. Diversity is great, but so is bringing differences together in one team, and often this second imperative is forgotten in the pursuit of the former. 

Without inclusion, diversity can fail. Stephen offers a powerful, humorous and compelling argument for inclusion, based on empirical evidence from around the world combined with the latest Harvard research. It is a thought provoking, challenging and informative opportunity to refresh the believers and convert the currently unconvinced to Real Inclusion! 

By attending this session, you will learn how to: 

  • Differentiate between diversity and inclusion; 
  • Lead on diversity & inclusion issues as well as empower others to lead the charge too; 
  • Convey fresh insights to currently disengaged colleagues on the exciting potential of inclusion to create engagement; 
  • Deliver a compelling business 

Diversity to a Deadline - How We Created Everyone’s London 2012 Olympic Games

The 2012 London Games are recognized as the most diverse, inclusive and successful ever. As Head of Diversity & Inclusion at the London Organizing Committee of the Olympic Games and Paralympic Games Ltd., Stephen Frost was responsible for incorporating diversity and inclusion across the 200,000 person workforce, volunteers and contractors, as well as in the $2 billion procurement program and all aspects of service delivery. 

Stephen will share how diversity and inclusion were embedded in 57 departments, 134 venues and 8,000 torchbearers and resulted in reduced recruitment costs and contributed to supply chain savings of over $150 million. 

By attending this session, you will learn how to: 

  • Embed the principles of diversity and inclusion in mass recruitment in order to achieve savings and also unprecedented diversity;
  • Integrate supplier diversity in the procurement process to improve the performance of large organizations and the opportunities for small businesses; 
  • Deliver groundbreaking customer service, inclusive to all; and 
  • Implement a successful systemic change program using deadlines, scrutiny and expectations as drivers for delivery. 

Real Leadership - Facing up to Failure

In corporate life, there can be a constant, sometimes overwhelming pressure to demonstrate perfection and be seen as successful. Yet research and empirical case study evidence shows us that we often learn most when we fail. Furthermore, without permission to fail, we may never take the risks essential to allow us to succeed in the future – and consequently inhibit our future development. 
Real Leadership is about finding the courage to take risks personally and to develop a team environment that encourages strategic risk-taking. Not blind courage. It’s about courage coupled with creativity and strategy. This presentation explores the principles of real leadership – principles that any one, at any level, can exercise any day of the week. 

After attending this session, you will: 

  • Understand and be able to differentiate between leadership and management; 
  • Realize the importance of partnering in order to build allies and support for change; 
  • Learn about the importance of technical versus adaptive leadership work; 
  • Use case studies and best practices as an inspiration for action. 

Stop Apologizing, Start Leading

As any gay person knows, coming out is one of the hardest things you’ll ever do in life. Coming out is not a one-off event, it is a constant process. It is a situation LGBT people face with every new job, every new boss and every new client. 

Often, this places LGBT people at a disadvantage in the professional environment. How do you navigate a diversity of reactions, including negative reactions from clients? Questions straight people take for granted can cause additional stress, anxiety and effort for LGBT people, and divert effort away from the day job. 

However, not only can this potential disadvantage be neutralized; it can actually be turned into a net benefit for the individual and for the organization as a whole. Using powerful theory and compelling case studies, Stephen can support, inform and inspire your LGBT staff to step up, lead and make an enhanced contribution to their careers and your organization. 

By attending this session, you will learn how to: 

  • Understand the professional negatives and positives of coming out and being openly LGBT in the workplace; 
  • Learn the theory of LGBT leadership and how people perform better when they can be themselves; 
  • Develop strategies for managing your boss, colleagues, clients and your own role in the workplace; 
  • Learn how to add value to your own career and the wider organization. 

Speaking Topics:

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