Dr. Joachim de Posada is a highly qualified management consultant based in Miami, Florida who is fluent in English and Spanish. He is recognized as an international business speaker specializing in sales, management, leadership and team building having worked in more then thirty countries and the United States.
Some of the companies he has conducted sales and management programs for include Verizon, Pfizer, Amadeus, Royal Dutch Shell, Medtronic, Kodak, Xerox, Kimberly Clark, SmithKline-Beecham, Continental Airlines, Cargill, among others.
Joachim has over twenty-five years of practical experience. From a paper route selling The Miami Herald, at age 13, to obtaining a major account transacting three billion dollars, he has sold or taught sales people in many industries.
Serving as Sales Director, Learning Systems Division of Xerox Corporation based in Stamford, Joachim had the best research in the industry available to him and participated in the development of some of the most successful sales training programs available today.
As an adjunct professor at the University of Miami, he created the curriculum for the University's Sales Institute and is a highly regarded lecturer at the University.
His motivational methods have been so successful that they have been transferred to the sports world. In the past he has been a consultant in Sports Psychology for the NBA's Milwaukee Bucks, Puerto Rican Professional teams and more recently he has been involved with the Los Angeles Lakers and the Panamanian Olympic team.
This combination of Academia, Corporate, and Sports has given Joachim a unique perspective in putting proven principles to work to motivate and inspire people to new levels of excellence. This blend of experiences is guaranteed to have four synergistic effects on your business:
1. Increase sales
2. Raise Productivity
3. Empower Managers to Coach
4. Inspire a winning team
Joachim is a featured television and radio speaker on performance issues. He is the author of Don't Eat the Marshmallow...Yet which has been translated into 20 languages and has sold over 2 million copies. His other best sellers are Don't Gobble the Marshmallow... Ever and How to Survive Among Piranhas. He was listed as one of the top 25 Hot Speakers changing the speaker's profession by the National Speakers Association magazine and was named the top Hispanic Speaker in the US by the Latino Speakers Bureau in 2008. He has spoken at TED twice and his TED video has been seen by over a million people all over the world.
Effective Sales Skills: Creating Headaches, the Smart Way to Sell
In this interactive program, we go to the one-on-one, face-to-face skills that are needed to satisfy the customer's wants and needs. The word persuasion will have a new meaning after you have learned the different techniques that will make you more effective. How to create a headache in a customer so that he or she will feel inclined to buy the aspirin (your product or service) is the heart of this program. You will learn what questions to ask and how to ask them so that you may find the true customer's need and can then match it to the benefits of your product or service, leading to an effective close. "Spray and pray" will no longer be the method to sell. Finally, you will learn how to handle the different customers' attitudes that you will have to face in a sales call.
How to Get Customers and Keep Them for Life--A Road Map to Success
In this exciting and practical program, participants learn the latest ideas that have been researched in state of the art customer service. One of the single greatest keys to long-term business success can be summed up in three simple words: quality customer service. Why is excellent service so rare? How can we change our culture to one of providing exceptional service? How do we get to the minds and attitudes of all our employees so that they see the value of great service? This practical, down to earth program will reveal immediate actions that can be applied right away and that will transform the company if they are implemented.
Pitfalls and Paradigms: What You Need to Know to Succeed in Business
Most businesses fail, it is no secret. There are however some pitfalls that business owners fall into that will lead them to certain failure. We have identified 10 major reasons businesses fail and how to abort those attitudes and practices before it is too late. The intended audience for this program are small businesses that must compete on a day to day basis with larger and better funded companies. How to do so successfully is at the core of this program.
Psychology Applied to Sales: The Power of the Mind
Participants are invited to experience, first hand, the potential each and every one has to achieve whatever goals they want to achieve. Results in your life can be obtained to a degree you never dreamed you could achieve. Joachim will share his special blend of mental and perception exercises designed to make you understand that there is much more out there than what you are seeing now. At the end of this program, you will know and feel that you have what it takes and it all depends on you.
The Power of Effective Leadership
Today, leadership is needed more than ever. Can everyone be a leader? Who can and should be a leader? Using the personality instrument, we determine the qualities that a leader must possess and which of those qualities can be developed or must be compensated. It is a leader's job to coach people, to lead and empower them to be the best they can be. This program helps people take a good look at themselves so that they can make the internal changes needed to gain the respect, the loyalty and the cooperation of those they lead.
The Synergistic Results of Working as a Team
Using the knowledge acquired about our personality style, we delve into each individual's behavior caused by each person's characteristics. Why do we react differently? How do we accommodate differences and similarities? How do we discover our individual responsibility to the team? What are the characteristics of a winning team and how do we develop them? The RING exercise, developed by Dr. Posada is a central part of this program. It is unique, it is instructional, it is fun and it clearly demonstrates what happens to losing and winni
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