901-754-9404
My List0

We've now made it easier for you to research and save your favorite keynotes speakers. Click on the + sign to add a speaker to your Speaker List and email your favorites to colleagues and friends.

using System.Text.RegularExpressions;
Jim McCann, Customer Service Speaker

Jim McCann

    Founder 1800-FLOWERS
Full Bio
In-Person Fee Range:

$20,000 - $30,000

Virtual Fees: Please Inquire
Travels From

New York

Jim McCann on building relationships

Jim McCann on building relationships

1-800-FLOWER's CEO Jim McCann

1-800-FLOWER's CEO Jim McCann

President of 1-800-FLOWERS, Jim McCann transformed a struggling $500,000 company into a $300 million international leader. McCann has what he calls a contact economy style of management based on his understanding of human behavior learned as a social worker, rather than the focus on business behavior taught in most business schools. It also requires an eclectic approach to business, rather than the rigid adherence to any one school of thought.

The world's largest florist, 1-800-FLOWERS operates through three access channels (the 1-800 number, a growing chain of retail outlets, and the pioneering Web site), and McCann has proven himself a visionary with all three. An excellent speech giver on Business, Management, and Entrepreneurship, Jim was voted Toastmaster International's Outstanding Business Speaker for 1997.

Building Relationships Through Customer Service

Etiquette for 21st Century Technology

Stop and Sell the Roses

The Green Thumb Guide to Growing Your Business

The Story of 1-800-FLOWERS.com

Speaking Topics:

Related Speakers

Gina Schreck, Business Communications Speaker

Gina Schreck

Gettin' Geeky

John Cassis, Stress Management Speaker

John Cassis

Former Pro Baseball Player Speaking on Change

Stuart Knight, Business Strategy Speaker

Stuart Knight

Teaching your Team how to Build Critical Relationships one Powerful Conversation at a Time.

Carla Harris, Speaker

Carla Harris

Vice Chairman

Dave Durand, Coaching Speaker

Dave Durand

CEO of ProBalance Inc

Bruce Wilkinson

Bruce Wilkinson

Leadership/Communication/Culture Implementation Specialist

Jeremy Rifkin, Economics Speaker

Jeremy Rifkin

Global Visionary on the Future of The Economy

Marco Tempest Speaker

Marco Tempest

Cyber-illusionist combines technology and magic

Jim Kouzes, Management Speaker

Jim Kouzes

Co-Author of award-winning and best-selling book

Greg Link, Business Ethics Speaker

Greg Link

Speaker

William Sinunu

William Sinunu

Cross-Cultural Expert

Jack Stack, speaker

Jack Stack

President and Chief Executive Officer

Reviews

Testimonials

This was my first experience using ESB to locate and secure a keynote speaker for my Corporate event. They were extremely easy to work with a..

AngMar Medical Holdings

"Matt Meyer was really wonderful in assisting me to find the correct keynote speaker for our conference. Jenny Foreman was completely on top ..

The Anchor Group

"As always, Executive Speakers Bureau helped us execute another flawless event. It is always so reassuring to know that you have a team behin..

Texas Hospital Association

"What stands out about the times I have worked with Executive Speakers Bureau is their lightning-fast response time. ESB’s account exec..

Keynote Speaker

"I've worked with Richard and ESB for many years and he's always able to deliver for us. He works hard to meet your speaker goals within the ..

Chem Dry

"Angela is the best!!! I can always count on her honest feedback about speakers. She helps me look like a hero to my company!"

Testimonials | Medtronic | Executive Speakers

"ESB continues to deliver great options for us as we plan our event each year."

Testimonials | Arkansas Heart Hospital | Executive Speakers

“I am banging my head against the wall right now for all the times I have done this without using Executive Speakers Bureau. This ..

Clorox Client

"The conference was an immense hit – we certainly raised the bar in our company on how conferences are planned and executed. You and yo..

Testimonials | Benchmark Global Hospitality | Executive Speakers

"Johnny Cupcakes was a hit last night! Thank you both so much for all of your assistance through this process, it has been such a positi..

Johnny Cupcakes | Testimonials | Executive Speakers
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call to discuss how we can you help find the right speaker(s) for your organization.

Get Ideas in 1 hour or less

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in one hour or less.

Please fill in information below