My List0

We've now made it easier for you to research and save your favorite keynotes speakers. Click on the + sign to add a speaker to your Speaker List and email your favorites to colleagues and friends.

using System.Text.RegularExpressions;
ken hughes, keynote speaker
1 Review(s)

Ken Hughes

    • Global Authority on New Consumer Values & Behavior
    • Renowned Customer Experience Strategist
    • Inspiring Speaker on Disruption, Change, AI and Innovation
Full Bio
In Person-Fee 🛈

$30,000 - $50,000

Virtual Fee:

Please Inquire

Travels From


Ken Hughes | Showreel

Ken Hughes | Showreel

Ken Hughes

Ken Hughes

Ken Hughes’ latest international Customer Experience keynote speech LOVE IS A VERB | Speech summary.

Ken Hughes’ latest international Customer Experience keynote speech LOVE IS A VERB | Speech summary.

Ken Hughes Speaker Biography

Ken Hughes is now acknowledged as being one of the world’s leading authorities on consumer and shopper behavior, blending his understanding of consumer & cyber psychology, digital anthropology, behavioral economics and retail futurology to explore the needs of the new consumer and predict the changes to come.

Ken advises some of the biggest brands in the world on customer experience, omnichannel strategy, shopper marketing, retail trends, the millennial and Gen Z shopper, the impact of Artificial Intelligence and the peer-to-peer economy. As an accomplished author, TED speaker, part-time university professor and actor, his performances are not only insightful and thought-provoking, but are also infamous for their sheer energy, entertainment and passion, not to mention his generous Irish wit.

Every year, Ken shares his thought-disrupting insight with tens of thousands of delegates globally as one of the most popular keynote speakers and event emcees booked on the international conference circuit relating to the future of consumerism, digital disruption, and the employee experience.

Love is a Verb: Embedding Customer Connection in a Digital World
Renowned customer experience strategist Ken Hughes lends his expertise in consumers and innovation to the most important subject of our lives: relationship and connection. Ken’s insightful and engaging style brings into play a wealth of experience unpacking some of the greatest questions facing businesses and brands today around customer experience and connection, and encourages us to meet these relationships with the same innovation, playfulness, and action-oriented approach we bring to our personal relationships.

The Joy of CX: The Blue Dot Consumer
This speech is a dynamic analysis of modern consumer values, teaching brands and businesses how to win the race for relevance and thrive in disruptive economies around a consumer centered approach. Ken Hughes entertains and enlightens audiences with this deep dive into consumer expectations, the emerging values of our new consumer and the critical need to balance digital with human connection.

The Innovation Engine: Creativity and Innovation
Self-proclaimed ‘play-ologist’ Ken Hughes invites us to look within for our unique spark of creativity in this speech adapted from his highly successful TED talk. With humor and impressive performance elements, this high-octane motivational experience challenges individuals and organizations to stimulate our creativity on a personal level, rewire perspectives and approaches, drive innovation, and maximize both our time and our possibilities.

The AI Consumer: Marketing to the Machine (Silicone v Soul)
AI and machine learning are game changers in terms of consumer behavior. AI and data continue to develop and it is only going to get faster. But what will the impact be on people, on shoppers, on consumer behavior? We have B2B and B2C strategies but are we ready for Business-to-Machine (B2M)? Will consumers step out of the decision making and comfortably hand that over to the algorithms and systems they learn to trust? This speech is a high-paced look at the values of the modern consumer and where data science will have the most impact. How AI and data need to be balanced with human connectivity in our CX strategies, why personalization is key and context remains critical.

Work 3.0: Why your Employee Experience is Everything
How do we best inspire and motivate employees in today’s society? How do we manage their expectations about wanting to be the CEO within 24-months without crushing their desire to lead? How do we cope with their need for immediate continuous feedback? 

Work has changed. From the way we work, the hours we work, to the places we work. Yes, technology has driven a lot of these changes, but the actual expectations of the employee is now the step-change.

Why work needs to stay relevant to those we seek to recruit and retain, and what relevance means in the new economy.

This is work 3.0. It Is both exciting and scary, but then most worthwhile things are.

Emcee Squared
Ken’s reputation as one of the most sought-after keynote speakers is partly due to his sheer energy, charm and on-stage presence. Add relevant and bespoke content to the mix, short intelligent inter-speaker presentations all day, a powerful keynote address, significant time spent getting to know speakers before your event, gamification & interaction with the audience, and being a ‘Golden Thread’ that links the event from start to finish, you have a powerful Emcee presence.

Related Speakers

Dave Horsager, Speaker

David Horsager

Bestselling Author of  The Trust Edge

Henry Cloud, Psychology / Relationships Speaker

Henry Cloud

Leadership Consultant and Teacher

Aaron Blight, speaker

Aaron Blight


Tom Blaisse, Speaker

Tom Blaisse

Former Franklin Covey Trainer

Andrew Grant Speaker

Andrew Grant

CEO of Tirian Consultancy

Gabor George Burt, Globalization Speaker

Gabor George Burt

Leading Expert on Meaningful Innovation and Blue Ocean Strategy

Mike Rowe, Motivational Speaker

Mike Rowe

TV Host

Cheryl Cran, Speaker

Cheryl Cran

Leading Change in a Fast-Paced & Technological Workplace

Todd Buchholz, Speaker

Todd Buchholz

Award-winning economics Professor at Harvard

Michael Israel, Inspiration Speaker

Michael Israel

Leader and Presenter of Art in Concert

Scott McKain, Speaker

Scott McKain

Internationally Renowned for Distinctive Business Performance

Catherine Kaputa, Branding Speaker

Catherine Kaputa

Brand Strategist


Customer Rating 5

Click testimonials tab below for detailed feedback.

October 2, 2023

Our members loved him. Very high energy.

Kansas Hospital Association


A wonderful bureau to work with! Big ups to everyone who helped make our event a success. Fingers crossed we get the chance to collaborate fo..

MDRT | Testimonial

"As always, you are the best most responsive speaker bureau I've ever worked with!"

Image Media

Angela Schelp was a great partner in finding the right kick-off speaker for our conference. This was my first conference identifying the keyn..


I just wanted to thank Matt Meyer and Sheryl Moon for their meticulous assistance with identifying, securing and preparing our chosen guest s..

Testimonials | TraceLink | Executive Speakers

This was my first experience using ESB to locate and secure a keynote speaker for my Corporate event. They were extremely easy to work with a..

AngMar Medical Holdings

"Matt Meyer was really wonderful in assisting me to find the correct keynote speaker for our conference. Jenny Foreman was completely on top ..

The Anchor Group

"As always, Executive Speakers Bureau helped us execute another flawless event. It is always so reassuring to know that you have a team behin..

Texas Hospital Association

"What stands out about the times I have worked with Executive Speakers Bureau is their lightning-fast response time. ESB’s account exec..

Keynote Speaker

"I've worked with Richard and ESB for many years and he's always able to deliver for us. He works hard to meet your speaker goals within the ..

Chem Dry

"Angela is the best!!! I can always count on her honest feedback about speakers. She helps me look like a hero to my company!"

Testimonials | Medtronic | Executive Speakers
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call to discuss how we can you help find the right speaker(s) for your organization.

© 2023 Executive Speakers Bureau. All Rights Reserved.

Design and Developed by eBiz Solutions

Get Ideas in 1 hour or less

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in one hour or less.

Please fill in information below