From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.
Kimberly is a retail and logistics innovator with over 20 years of experience driving mega initiatives for Amazon, Nordstrom, and QVC. Kimberly led Amazon’s global expansion, spearheading the development and launch of Amazon Global, the leading cross-border customer experience. In addition to building a multi-billion dollar international business for Amazon, Kimberly developed, implemented, and innovated Amazon’s import and export policies worldwide, designed and built Global FBA, and laid the foundation for Amazon Marketplace international expansion.
Aggressively recruited by Nordstrom, Kimberly led the supply chain and logistics digital transformation. Serving as a designated Change Leader, Kimberly counseled executives, implemented lean product development practices, and handpicked to guide the supply chain and logistic integration for the $300M acquisition of Trunk Club. Bridging the gap between business and technology, Kimberly elevated the Nordstrom product development cycle, lead multiple reorganization designs, and serves as truth-tellers to C-level executives.
Since starting her consulting business in 2106, Kimberly’s straight forward results-oriented approach partnered with her natural coaching and leading abilities has designated her as an authority in the industry. In addition to supporting corporate initiatives, Kimberly has developed her passion for business philanthropy, partnering with various state and private entrepreneur organizations to support disadvantaged communities, providing technology and business expertise otherwise unavailable to rural locations. Kimberly’s greatest passion is elevating those around her and providing mentorship and inspiration to entrepreneurs from all walks of life.
Leading change in any organization can be challenging. As a change leader for Nordstrom, Amazon, and QVC, Kimberly has worked at the DNA level of large corporations, driving change from the inside out. Through these experiences, Kimberly knows that change starts with leaders, not employees. Shifting organizational culture and driving accountability at the highest levels of a corporation is critical for transformation success.
Leaderships Role in Transformational Change
Measuring Transformational Success
Motivating and Empowering Team
Bombproof Supply Chains
As a supply chain leader for some of the largest import companies in the world, Kimberly has worked in the trenches, battling the everyday mistakes and challenges every importer faces. Supply chain is not about reaction; it is about prediction. Kimberly’s thought leadership and processes have led companies such as Michelin, Ford, and Amazon to manage predictable, stable, and cost-effective supply chains.
Designing and Implementing Predictive Supply Chains
Measuring and Managing Flawless Importing
Leading and Transforming Global Supply Chains
Fulfillment Is an Experience
Kimberly has decades of leadership and experience leading order fulfillment from frugal to fantastic, Amazon to Nordstrom, and fashion to food. Often at the bottom of the funnel for funding and an afterthought for most retail organizations, order fulfillment and delivery are the only physical expression in a digital shopping experience. All the best marketing, pricing, and product selection cannot compensate for a missed delivery, damaged package, or even no delivery at all.
Managing and Measuring Fulfillment as An Experience
Building Sticky Customer Relationships Through Fulfillment
Optimizing Fulfillment and Logistics, From Inventory to Returns
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