Todd Conklin

Preventing Human Errors: What’s Stopping Us?
When accidents occur, they are attributed to human failure, the belief that the processes or systems are fundamentally safe except for the people using them. Therefore, if the human element is eliminated, there won’t be any accidents. This kind of thinking gets you nowhere. It’s time for us to rethink safety. The place to start is by examining the cause of a mishap and recognizing the role our physiology plays in our actions. If we can get a better understanding of that phenomenon, we can move toward interventions that work to reduce workplace accidents. Dr. Conklin provides you with an entertaining and practical look at what is behind human performance and why we need to change our perception of human error before we can change safety.

Workplace Humor and Friendship
This presentation provides an interesting look at some of the “upstream’ skills that must exist in your workplace. A behaviorist views humor and friendship differently than most people who observe work, he looks not at the reasons why these things exist, but more importantly at the existence of humor and friendships.

Appreciative Inquiry (AI)
This process is perhaps the best method to use with groups of people to make decisions. The more difficult the problem or technical the potential solution is…the more effective the Appreciative Inquiry model is at getting groups of people to make decisions based upon the past success of the individual members. AI builds lightning fast consensus from groups that often are unable to have agreement around difficult issues. Conklin has used the AI model hundreds of times with many different types of groups and different types of problems.

Organizational Development, Conflict Management and Team Building
These facilitated sessions help teams realize a more full potential, create a more positive sociological environment, solve problems, plan ahead, and create new understandings or definitions of scope, schedule, and cost.

Hostage Negotiation 101
This training week teaches the ins and outs of successful negotiation with a hostage taker. This training is highly specialized and taught to law enforcement, and security corporate personnel.

Training for Recognizing Unusual Behaviour in the Workplace
This presentation works with employees and supervisors in understanding and recognizing unusual behaviour in the work environment. Special emphasis is placed on substance abuse, stress-related behaviour and understanding the disillusioned, dis-affected and the disgruntled employee. This class is a positive and high degree confidence approach to maintaining work place safety and security. The presentation is three hours minimum and is considered very positive and thought provoking.

Violence in the Workplace
This four-hour block of instruction is offered to employees and employers who are concerned about the potential for violent behaviour in the workplace. The course recognizes types of violent behaviours most present in today’s workforce and some characteristics of a potentially violent worker or visitor to your work place.