Tim Kirkland
- Entrepreneur & Best-Selling Author of The Renegade Server and COACH
- Outlines the proven methods he’s learned in his 30+ years in the hospitality industry
Tim Kirkland Speaker Biography
How do leaders grow their brands and shape the future of their organizations even when economic conditions aren’t optimal? Tim Kirkland shows you how with The Renegade Philosophy™. Companies grow and thrive when they hire right, train right, and treat right. In his engaging and entertaining presentations, Kirkland outlines the proven methods he’s learned in his 30+ years in the hospitality industry.
Kirkland’s best-selling books, The Renegade Server and COACH are used in over 15,000 restaurants, hotels, retail locations, customer service companies, and universities worldwide to improve the engagement and performance of both front-line teams and all levels of leadership. His content and technology can be found woven into the culture and training of some of the top brands in the world. Leading companies that use Kirkland’s materials include Applebee’s, Subway, Buffalo Wild Wings, Marriott, Kimpton, Coca-Cola, Beam Suntory, Sodexo, Reinhart Food Service, and many, many more
Kirkland is a proven operator, executive, and best-selling author; and during his career, he has led training, operations, and marketing departments for numerous respected restaurant brands. He’s been an award-winning operator and successful entrepreneur with a deep understanding of the unique challenges faced by the hospitality industry. He walks the talk and shares tools for success.
Kirkland delivers highly customized keynotes and master classes on leadership, team engagement & retention, customer service, and local restaurant marketing. Over 20,000 people attend his live seminars and workshops every year.
Kirkland is an alumnus of the Harvard Kennedy School, where his focus was the Art and Practice of Leadership Development. He is CEO of Renegade Hospitality Group, which serves as a professional advisory resource to the restaurant, hotel, retail and customer service industries.
Featured Videos
Speech Topics
Every keynote, workshop, breakout or seminar is intricately tailored to suit the culture, needs, goals, and expectations of each client. We take the time to get to know your brand, teams, products, and customers to deliver a highly customized and ultimately useful presentation.
Execute
Do you ever feel like you’ve worked your butt off in your business, then get home at the end of the day (or night) exhausted and feel you actually accomplished little? Have you ever had to solve the same problem more than once? Once a week? A shift? This presentation gives leaders tools for eliminating distraction and moving their teams and businesses forward daily.
Mousetrap Marketing
In this highly engaging and informative session, Tim teaches franchisees, unit managers, and independent operators Local Store Marketing skills for the new millennium. Rather than the same old list of discounts and gimmicks, attendees will learn how to impact the very foundations of what customers value in ways that transfer into higher sales, loyalty and social evangelism.
Cultivate
Acquiring, engaging and maintaining talent is the most important function of any leader. This in-demand presentation gives attendees real ways to attract and acquire the best team members, develop them daily, and keep star players in place in an increasingly competitive talent market and multi-generational workforce.
Renegade Server
This engaging presentation based on the best-selling book shows full-service restaurant leaders ways to engage teams in the crucial tasks of growing sales, developing loyal regulars and creating genuine, personal and repeatable connections and unique dining experiences for your Guests.
