Brett King

From Physical Products in Physical Stores to Digital Disruption
Unlike other forms of media like Newsprint, Radio and TV, the Internet introduced remote two-way interactions and dialog, allowing e-commerce to emerge to compete with traditional players. However, the emergence of fully digital products like the Kindle e-Book, iPod/iTunes for music and the Smartphone bank account have the effect of destroying long-standing incumbent distribution networks. 

BANK 3.0: Why Banking is no longer a place you go, but something you do
Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by Tablet computing, the operationalizing of the Cloud and the explosion of Social Media he explores: ?BANK 3.0 shows that the gap between customer and financial services players is rapidly growing, leaving massive opportunities for new, non-bank competitors to totally disrupt the industry.

The Neo-Banks: Competing with Telcos, Startups and Bitcoin
Brett explores the end game in the emergence of the downloadable, smart bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets, and the increasingly pervasive pre-paid ‘value store’, will you need a bank at all in the future? ?When you can get your Salary paid directly onto your phone, when your iTunes account doubles as a pre-paid debit card, and when you can use Facebook to send money – will banks still be able to compete? If you get paid in Bitcoin, how will you be taxed on that income? If Walmart, Tesco and T-Mobile are selling bank accounts, what differentiation does your branch with a teller window provide?

Advocacy, Behavior, Context – the New Rules of Engagement
In this session designed for marketers and digital channel professionals, Brett King explores how social media, mobile marketing, daily deals, geo-location, advocacy, gamification and behavioral psychology are working to change the rules of engagement for financial service brands. ?This shift has far reaching implications for the organization, including rebuilding the marketing team, defining new metrics, delivering true 1:1 propositions and creating an open brand dialog.

Moven: Building the Downloadable Bank
Moven is a revolutionary banking app that launched to much acclaim in 2012. This is the story of how near-banks like Moven, Simple, GoBank and others are revolutionizing retail banking on multiple fronts. Brett King tells shares the journey of why Moven decided on a card-less, paper-less, transparent model of banking and how CREDScore, Gamification and the real-time feedback loop is going to change the way we think about banking. As players like Moven continue to achieve what they are aiming for, the way that consumers expect banks to operate has changed forever.

Augmented: Life in The Smart Lane
Is your business ready to adapt? Because chances are, you don’t have a choice. The coming Augmented Age, promises a level of disruption, behavioral shifts and changes that are unparalleled in a world that will see more change in the next 20 years than it has in the last 250. Following on from the Industrial or Machine Age, the Space Age and the Digital Age, the Augmented Age will be based on four key disruptive themes – Artificial Intelligence, Experience Design, Smart Infrastructure and HealthTech.

Breaking Banks: The Innovators, Rogues and Strategists Rebooting Banking
There is a massive upheaval facing the banking industry today as a result of loss of trust, rapid consumer behavioral shift, massive technological change and increasing government scrutiny. It remains a frightening time for those wishing to continue with ‘business as usual’. But for those who are prepared to embrace digital, there is a whole new world to capitalize on. The FinTech space is one of the world’s fastest growing sectors, with estimates for investments made in 2014 ranging from $6-11Bn and for 2015 upwards of more than $20Bn.