Pam began in 2000 as one of the first coaches for Studer Group, making her a longtime staff member. Her achievements as a coach include the kind of results that make people sit up and listen, raising patient and staff satisfaction while reducing turnover and improving quality metrics. She has worked with single hospitals and large systems, enjoying the challenges of both. As a full-time nursing administrator at Sarasota Memorial Health Care System in Florida, Pam assisted in their Magnet designation. She thrives on leading a team day-to-day, as well as working with high-performing Studer Group partners, where she believes in using the power of humor and fun to create a positive learning experience. Pam is consistently described as “genuine” and “walking the talk on a daily basis.” Pam is especially comfortable working with senior leaders, physicians and nurses to align their goals and behavior to achieve service and operational excellence. Known for her passionate commitment to nursing, Pam is driven by assisting the next generation of nurse leaders to reach their potential and push outcomes in staff engagement, accountability and patient safety. She is especially adept at molding her presentation style to groups of any size. Her skill as a speaker enables her to keep groups engaged from the first word to the last.
Healthcare Leadership and Performance Improvement Topics
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